CRM Lifecycle Manager

3 hours ago

Singapore COGNOSPHERE PTE. LTD. Full time

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

What You Will Do:

- Undertake marketing campaigns on CRM channels. Support stakeholders' marketing strategies when needed.
- Follow lead management best practices, and be responsible for the total subscriber maintenance. Cooperate with the data compliance team to follow data privacy norms.
- Stay updated with the latest CRM practices, especially content strategies, template innovations, and chatbot designs. Dedicate to expanding the accurate coverage of personalized content in all projects.

What We Are Looking For:

- At least 3 years of working experience in CRM.
- Have a good knowledge of industry benchmarks and best practices. Excel in campaign execution, and capable of multitasking.
- Fluent in English, passionate about the game industry, and familiar with overseas gaming markets. Having played HoYoverse games will be a plus.
- A bachelor degree or above, major in marketing or international business is preferred

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

  • Associate Manager, CRM

    1 week ago

    Singapore ZALORA SOUTH EAST ASIA PTE LTD Full time

    We are looking for a passionate and talented individual to join the award-winning ZALORA CRM Team. Customer Relationship Management (CRM) is the concept of being relevant to the customer, leveraging data to understand the customer DNA and provide a top-class customer experience via the full suite of customer touchpoints and communication channels. CRM adds...

  • Head of CRM/lifecycle Marketing

    1 week ago

    Singapore WELOVESUPERMOM PTE. LTD. Full time

    We are seeking a dynamic Head of CRM/Lifecycle Marketing to maximize customer lifetime value and drive revenue from our user base across Singapore, Indonesia, Malaysia, Vietnam, and Thailand. This role combines strategic leadership with hands-on execution, focusing on engaging, retaining, and nurturing customers through innovative multi-channel marketing...

  • Executive, Regional CRM

    4 days ago

    Singapore ZALORA SOUTH EAST ASIA PTE LTD Full time

    We are looking for a passionate and talented individual to join the award-winning ZALORA CRM Team. Customer Relationship Management (CRM) is the concept of being relevant to the customer, leveraging data to understand the customer DNA and provide a top-class customer experience via the full suite of customer touchpoints and communication channels. CRM adds...

  • Manager / Senior Manager, CRM Lifecycle

    1 week ago

    Singapore Delivery Hero Full time

    About the opportunity **Responsibilities**: - Own and implement end-to-end customer lifecycle marketing strategies, from ideation, project planning and execution, to performance management and optimization. - Design and build automated CRM campaign journeys to acquire, groom and retain customers across various direct marketing channels. - Analyze campaign...

  • CRM Manager

    6 days ago

    Singapore Castlery Full time

    Overview Join to apply for the CRM Manager role at Castlery . We\'re rethinking homes for how people really live, and we\'re looking for a CRM Manager to join our Marketing team to help shape the future of living—one thoughtful detail at a time. From strategy to storytelling, Marketing powers brand and business growth at Castlery. What you\'ll...

  • CRM Lifecycle Manager

    2 weeks ago

    Singapore COGNOSPHERE PTE. LTD. Full time

    Product & Game Design|Singapore|Full-time Job description Who are we?  At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va...

  • CRM Manager

    1 week ago

    Singapore Castlery Full time

    Overview Join to apply for the CRM Manager role at Castlery . We\'re rethinking homes for how people really live, and we\'re looking for a CRM Manager to join our Marketing team to help shape the future of living—one thoughtful detail at a time. From strategy to storytelling, Marketing powers brand and business growth at Castlery. What you\'ll be doing...

  • Marketing Executive

    6 days ago

    Singapore Syfe Pte. Ltd. Full time

    About Syfe Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage. The Syfe team...

  • CRM Manager

    2 days ago

    Singapore CASTLERY PRIVATE LIMITED Full time

    We7re rethinking homes for how people really live, and were looking for a CRM Manager to join our Marketing team to help shape the future of living one thoughtful detail at a time. From strategy to storytelling, Marketing powers brand and business growth at Castlery. What youll be doing: Develop a Comprehensive Global CRM Strategy Audit and clean up...

  • CRM Manager

    1 week ago

    Singapore CASTLERY PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWe're rethinking homes for how people really live, and we're looking for a CRM Manager to join our Marketing team to help shape the future of living—one thoughtful detail at a time.From strategy to storytelling, Marketing powers brand and business growth at Castlery.What you'll be doing:1. Develop a Comprehensive Global CRM...