Analyst, Global Mobility

**Job Description**:
**Life at Grab**

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to know the Team**:
We are a small but mighty and collaborative team whose mandate is to build a forward looking and future ready people function at Grab. We are also a relatively new team that is looking to punch above its weight and create positive impact quickly while having fun.

**Get to know the Role**:
The Analyst, Global Mobility (Immigration) is an exciting new role that sits under the new People Experience team, whose mandate is to ensure that we scale our processes and employee experiences as we grow the company.

The role will focus on operationalizing our immigration processes and finding innovative ways to scale them while ensuring that the employee experience is at the forefront.

As a result, you will often be the face of Pops (People Operations) and seen as a respected advisor, a friendly face with a reputation for your passion in out serving our employees and managers.

**The Day-to-Day Activities**:
Rest assured your days at Grab will never be mundane, considering the growth we’ve had. As a critical member of the People Experience team, your responsibilities will include some, if not all of the following:

- Own the day to day operations of our Immigration processes across the SE Asian region
- Support the Global Mobility team with various initiatives including International Assignee/Expat management and relocation management
- Work closely with employees on our remote work programs tracking time in country and immigration requirements
- Ensure on time delivery of our services
- Solve tickets in relation to employee queries, data changes on workday and other systems
- Track and use data to ensure process effectiveness and improvements
- Provide benefits analysis and insights to the Regional Benefits team
- Work with cross functional teams on various projects to enhance the employee experience and data integrity in our systems
- Continually build operational rigor in our processes and systems
- Delight employees and stakeholders with proactive thinking with regards to complex business problems
- Partner with a number of stakeholders as an advisor and partner to come up with creative but simple solutions for our processes
- Drive compliance and governance around data in our systems
- Coordinate and manage benefits communications and engagement activities

**The Must-Haves**:
The People Experience Analyst is an important role and to be successful, we are looking for someone with a pleasant personality who has:

- Some experience working in a Global Mobility function (for example relocation/expatriate/IA management) beneficial but not mandatory
- Some understanding of Tax Equalization and/or Singapore tax regulations is beneficial but not mandatory
- Some knowledge of statutory benefits and labor regulations across South East Asia
- Experience in handling a high volume of employee queries with empathy
- Has a bias for action and is able to execute with a customer centric mindset
- The ability to partner with cross functional stakeholders and navigate ambiguity
- Strong data skills and the ability to manipulate data and identify trends
- Process excellence experience in HR operations / six sigma certified will be an added advantage
- Understanding of change management principles and has driven change management and training activities successfully
- Demonstrated ability to multitask, manage multiple projects and perform effectively under pressure independently
- Great presentation skills and ability to engage audiences

**Our Commitment**

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.