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Senior Manager, IT Program

2 weeks ago

Singapore International Baccalaureate Full time

The person will be responsible to establish
- IT Portfolio management process, Project methodologies and how they align with software development life cycle
- Develop Portfolio dashboard with an objective of driving timely decisions, actions and progress to meet the project KPI’s
- Establish an effective Program governance model working closely with the IB Strategy & transformation office. The governance will include setting clear processes and practice for managing project intake, demand, change management and defining project priorities that align with Overall IB organizations priorities
- Establish measurable program KPI’s and accountability matrix key for the successful execution of projects
- Establish clearly defined processes for issue, change, risk and decision management process for projects
- Establish an effective project communication management process with clear lines of responsibility for managing effective communication throughout the project lifecycle
- Work closely with architecture teams to select appropriate tools for managing project plans, project artifacts, project dashboards, issues, escalation and change management process
- Setup periodic review process for monitoring the project progress, communicating timely to stakeholders, setting required meetings to drive timely decisions and closely monitoring any deviations from committed project KPI’s. Drive actions and progress needed for managing issues, risks, changes and ensuring project is on track to deliver on committed schedule, budget and scope
- Work closely with IT security & compliance team to ensure project documentation and approvals comply with established standard processes and any audit issues are addressed timely
- Work closely with functional heads to identify skills needed and knowledge required by project team for effectively running the projects in their domain. Workout professional development plan for the team tied to required skills and roadmap
- Work closely with Finance and procurement teams to ensure project KPI’s are on track, vendor SLA’s are met, issues are addressed timely and required actions are taken and managed to ensure delivery on time & cost
- Setup regular meeting with project vendors to ensure quality of resources, skills and delivery as per the committed SLA’s. Manage any deviations with a clear action plan and track progress to stay on course

This position requires flexibility and willingness to work across time zones as the IB has Global centers in Singapore, The Hague (The Netherlands), Cardiff (The UK), Washington DC (US) and Geneva (Foundation office - Switzerland). IT Projects are global in nature hence coordinating with teams across time zones is essential for the success of the projects,

**Knowledge & Experience Requirements**
- Degree or Masters in IT or related discipline
- Minimum 10+ years’ experience in a similar role
- Have extensive experience in working with global teams and driving organizational efficiencies
- Strong leadership skills and a bility to work at a senior level driving strategic initiatives for the organization
- Demonstrated experience in strategic planning, business process analysis and management
- Highly proficient in driving large scale global IT projects and seeing them through successful closure
- Excellent knowledge of portfolio, program and project management practices and software development life cycle methodologies
- Capable of managing complex business scenarios, analyzing data and recommending actions for improvements
- Good analytical and problem solving skills