Senior Program Manager

4 days ago

Singapore SALT TALENT SEARCH PTE. LTD. Full time

Our client is a World’s Digital Infrastructure company currently looking for Senior Program Manager in Singapore on a yearly contract assignment with a possibility of permanent conversion.

**Job Summary**:
Responsible for resources to deliver complex and large strategic programs. Builds effective relationships with global stakeholders and government/governance bodies.

**Responsibilities**
- **Planning**:

- Inputs into strategic business cases
- Plans large scale and/or complex programs often leading multiple functional teams (internally and externally) to deliver strategic business casesStakeholder
- **Management**:

- Works extensively with internal and external global stakeholders and likely to work with government/governance bodies to build effective relationships
- **Communications**:

- Has multiple communication responsibilities for: i.e. local, global and external government and governing bodies communication and engagement
- **Risk Management**:

- Complex and reputational risk management spans projects, strategic, government and governing bodies where required
- When faced with issues applies lateral thinking and analyses available information to solve complex problems
- **Project/Program Delivery**:

- Responsible for delivery of company wide/regional strategic programs, will mentor more junior program managersResource Management (people, finances etc.)
- Responsible for resources to deliver complex and large strategic programs and budget management/controlsChief of Staff (CoS in addition to the above may have extra responsibilities)
- Responsible for coordinating Functional Leadership agendas, drafting functional and cross-functional communications, tracking functional projects and carrying out activities to maintain leadership team cohesion
- May also be involved in functional FP&A budgeting, reporting and analysis activities
- May represent E-team leader in meetings
- Member of leadership teamCustomer Care (For employees working in Customer Care and Experience):

- Manages implementation of unique customer solutions provided guidance to stakeholders on solution and process
- Develops unique program and project plans to manage implementation and determine best practices for new and/or unique products
- Meets with and presents to customer and internal executive stakeholders
- Manages internal company wide stakeholders on project teams, holds them accountable for meeting commitments while optimizing process and documenting changes
- Resolves complex issues and escalations independently at all levels
- Leads cross-functional process development and documentation
- Documents lessons learned and drive changes with stakeholders

**Qualifications **
- 10+ years’ experience preferred
- Diploma to a bachelor’s degree preferred
- Managing Successful Programs Foundation certification preferred (MSP)

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