Senior Program Manager

5 days ago

Singapore Rapsys Technologies Full time

**JOB ROLE**
**Manage Large Services engagement, work closely with Customer’s Senior Management and drive the team towards customer delight.**

**JOB ROSPONSBILITIES**:
**Program Management**:

- Define and monitor Program Governance
- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
- Manage Engagement level risks, issues and work out / drive the action plan, along with team
- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation & excellence.
- Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
- Work collaboratively with Dev managers, Architects to drive the engagement towards customer delight.
- Manage the day-to-day activities; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost and quality parameters
- Communicate and collaborate with internal and external stakeholders as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors
- Drive Steering committee(s) with customer’s senior stakeholders.
- **Team Management**:

- Coach and train project teams on Software Development processes and best practices
- Keep the team motivated and drive them towards customer delight
- Understand culutal nuisances and drive cross cultural teams

**Customer Management:Financials and Business Acumen**:

- Provide inputs to strategic plans and work as a extended arm for customer’s Senior stakeholder
- Make decisions and communicate trade-offs and risks; drive key decisions across projects
- Contribute in P&L related activities
- Identify and Drive actions for engagement’s profitability improvisation
- Drive presales activities for business expansion**Desired for the Position**:

- 16-18 years of Software Development experience, in BFSI domain
- 7-9 years of Program Management experience
- Experience in Managing team (s) in Offshore/Onsite model
- Should possess good communication and problem solving skills
- Should have strong client management and interaction experience
- Experience in leading cross-functional project teams, consistes of 30-40 members
- Strong persuasion and negotiation skills, including conflict resolution skills
- Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management and others outside the organization
- Self-motivated with ability to drive multiple projects

**Job Type**: Permanent

Pay: Up to $14,000.00 per month

Work Location: In person

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