Client Success New Markets Malaysia

Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.

We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.

Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 17 countries.

At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

At Ogury, we will consider and champion all qualified applicants for employment without regard to race, creed, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, gender expression, genetic predisposition, veteran, marital, or any other status protected by law.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

The Sales team in Singapore is a relatively small, close-knit team, and you will be a key hire in the SEA, Growth department. You will be part of something new but already established in Singapore. We are very ambitious, and passionate about AdTech and delivering the very best mobile solutions to our partners and their customers. With the most powerful & unique targeting technology in the market, your mission will be to work closely with our local team in Malaysia and Indonesia and grow Ogury’s presence in those markets playing a key role in supporting the business to reach our revenue targets.

Your role:

- Support our local teams in their day-to-day challenges
- Ensure that our MY & ID teams always have the best understanding and knowledge of our technology
- Supporting them in some key client meetings and media recommendations to clients
- Management of the internal tools and platforms used by our partner teams and being a guarantor that those platforms/tools are updated 24/7
- Monitoring and analysis of campaign performances to ensure client satisfaction
- Troubleshooting, in collaboration with the AdOps and Support teams
- Support our local teams in the management of their portfolio’s expansion
- Management and tracking of campaigns rebooking & upselling
- Creation of best cases campaigns; best practices
- Participation in workshops and Quarterly Business Reviews with key clients
- Updating your knowledge of all Ogury’s solutions
- Insights Analysis for Client Recommendations
- Manage the post-sale process, encompassing campaign setup, pacing, and delivery, as well as identifying opportunities for increased revenue and analyzing results after the campaign.
- Drive retention through proactive engagement, data-driven strategies, and plans to ensure client satisfaction.

About You:

- You have a strong appetite for advertising, digital technologies, mobile ecosystem
- You are rigorous, detail-oriented, comfortable with numbers and have strong analysis abilities & relational skills
- Pedagogue and patient, you are good at sharing your knowledge and have an appetite to educate other
- You already held a similar experience in an advertising agency/ Adtech company / Ad Network
- You always want to move forward, you are proactive in your job You are confident in presenting solutions in front of clients
- You are curious and always seek improvement
- You are organised and patient