Customer Service Executive

1 day ago

Sembawang, Singapore AGrader Learning Centre Full time

**WANTED: Management Trainee (Tuition Centre Operations), graduates with no prior experienced are welcomed as on job training will be provided**

Hi Job-seeker,

**As a Management Trainee, you will**:

- Learn, manage and be responsible for the daily operations of the tuition centre
- Liaise with HQ, parents and teachers with regards to students and centre matters and provide excellent customer service
- Manage a small team of part-time administrative staff to help you achieve the centre’s goals & smoothness of operations
- Learn face-to-face communication skills as part of good customer service
- Learn, manage and execute your assigned business sub-role well

**The “Pros” - Here’s What’s in It For You**:

- You will get to manage a small team of your own and hone much valued people-skills
- NO micromanagement and a fair amount of autonomy - NO breathing down your neck or worse, standing behind you to “nit-pick” on your work
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society
- You will be working with mostly pen, paper & laptops, learning the INs and OUTs of customer service & operations management, improving the experiences of our clients, and “levelling up” in your personal experience in dealing with people.
- Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

**This will ONLY be suitable for people who are**:

- University Graduate in any Discipline (graduates with no experience are welcomed)
- Passionate about developing a career in the Education Industry
- Adventurous, driven with entrepreneurial spirit; a creative problem solver with an open mind
- Strong communication and interpersonal skills
- Equally motivated by working independently as well as collaborating in a team

**Working Location**:

- 30 Sembawang Dr, #04-02, Singapore 757713 **(Sun Plaza)**

**Working Hours and Days**:

- 5 working days a week (Tuesday to Friday - 2:30pm to 9:45pm, Saturday - 9:30am to 7:30pm)
- 41 working hours a week inclusive of mealtime

**Remuneration and Benefits**:

- Competitive compensation
- Up to 17 days paid leave
- Triannual Company Cohesion
- Hospitalization Insurance
- Flexi-time benefits for better work-life balance
- Staff welfare credits for purchase of medical and welfare items

If you are reading all the way to this point, then this post might interest you...

If so, you might ask, what should I do next if I'm keen?

We look forward to hearing from you

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: $3,000.00 - $3,500.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Health insurance
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

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