Customer Service

5 days ago


Orchard, Singapore MILLENNIUM & COPTHORNE INTERNATIONAL Full time

Working Location : Orchard Hotel

Working hours:
Mon-Fri : 11am to 3pm
Sat-Sun : 11am to 8pm

Duties
- Managing inbound & outbound calls in a timely manner
- To handle reservation enquiries as well as ensuring all reservation-related information are accurate
- Skilfully upselling products and services, i.e. menu items, promotions and loyalty programme
- Acquire full knowledge about all restaurants, promotions, special offers
- Updating guest database in TableCheck where necessary
- Assist Kitchen and other F&B requirement for special guest request
- Updating existing dining membership data
- Following up on guest feedbacks with Restaurant Manager
- Keeping track of all third party online bookings
- Informing outlets and management about VIP guest bookings

**Requirements**:

- Training provided
- Computer literate
- Attentive to details
- Able to multi-task and work in a fast paced environment
- Able to work independently in a dynamic environment
- Excellent communication skills with excellent telephone etiquette
- Willing to work on weekends

**Job Types**: Full-time, Permanent, Contract

**Salary**: Up to $2,500.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Weekend availability

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Orchard, Singapore INITIA PTE. LTD. Full time

    **WE ARE EXPANDING!** We are currently looking for additional**:CUSTOMER SERVICE OFFICERS** Work Status: Full-time Work Location: Mandarin Gallery **WHAT WE’RE LOOKING FOR**: - Must have proven working experience in customer service. - Good and precise communication skills. - Customer Service oriented and passionate about serving customers. - Prior...


  • Orchard, Singapore INITIA Group Full time

    **Title: Customer Service Specialist** *** **Location: Singapore** **We are seeking an outgoing and passionate Customer Service Specialist to join our Hair Salons located in Mandarin Gallery and Orchard Gateway!** **WHAT WE ARE LOOKING FOR**: - **Answer service calls or tend to approaching customers to provide a professional and exceptional customer...


  • Orchard, Singapore CITY DEVELOPMENTS LIMITED Full time

    **Job Overview**CITY DEVELOPMENTS LIMITED is committed to delivering exceptional customer experiences. As a Senior Customer Service Assistant Retail, you will be the face of our organization, providing top-notch support to our valued customers.**Responsibilities**Oversee daily operations of Concierge CounterAttend to customer inquiries and feedbackManage...


  • Orchard, Singapore Perfect Medical Full time

    Assist to handle customer appointments - Deliver professional customer service through handling Inbound and Outbound calls - Warm call to existing clients for sharing updates information - Customer service in Beauty/ Retail industry will be an advantage - Good interpersonal and communication skills - Self-motivated and hard-working **Salary**: $1,800.00 -...


  • Orchard, Singapore Reveres Management Associates Pte Ltd Full time

    Reveres is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the financial acumen and the passion to work with some of the biggest companies in the world, join in! Department**:Admin** Project...


  • Orchard, Singapore Quesscorp Singapore Full time

    Send reports and SMS reminders to patients - Perform service recovery - Booking of OGD & Coloscopy appointments - Do triage (temperature checking) - Generate sales lead by answering product and service questions; suggesting information about other products and services (upselling) - Manage end-to-end workflow with retailers: order management and fulfilment...


  • Orchard, Singapore MARKET_SINGAPORE PTE LTD Full time

    To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...


  • Orchard, Singapore MARKET_SINGAPORE PTE LTD Full time

    To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...


  • Orchard, Singapore MARKET_SINGAPORE PTE LTD Full time

    To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...


  • Orchard, Singapore Allbest Exchange Pte Ltd Full time

    Looking for FULL TIME/PART TIME staff Location: Orchard, Woodlands, Boon Lay, City Plaza Job Scope: - Main job duties: assist customer in money changing and money transfer - Making deposit at bank/ATM - Calculate, reconcile cash and banknote verification - Approach to customer enquiry - Ad hoc duties by management Requirement: - no experience required,...


  • Orchard, Singapore Young Living Singapore Pte Ltd Full time

    **Job Highlights** - Central Location - in the Heart of Town! - Competitive Employee Benefits - Dynamic Culture **Department Charter: Member Services** **Reports to: Member Services Manager** The Member Services Department provides superior customer service to our members and ensures that our they are happy, problems addressed and orders taken in a timely...

  • Customer Service

    2 days ago


    Orchard, Singapore THE BRANCH EMPLOYMENT AGENCY PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** Job responsibilities: - Assist prospective customers with enquiries about hiring migrant domestic worker - Conduct interviews with MDWs and match with the requirements/needs of customers - Data entry and administrative work for company's records - Facilitate the arrival of MDWs to the undertaking of the employer -...


  • Orchard, Singapore Perfect Medical Full time

    工作范围 - 处理接待及解答顾客一般查询 - 跟进顾客预约服务,与顾客建立良好关系 - 处理一般行政及文书工作 - Handle reception duties and answer general inquiries from customers - Follow up on customer appointments and establish a good relationships with customers - Handle general administrative and...


  • Orchard, Singapore Kim Robinson studio Full time

    High end salon in orchard area looking for CSR / Supervisor - Attend to incoming calls & customer inquiries - Check in/check out clients - Record/register all clients details in Shortcuts POS system, End of Day Closing - Recommend/provide information about products and services - Monitor & manage clients within the salon - Resolve customer complaints -...


  • Orchard, Singapore Atria City Dental Group Full time

    Dental clinic at Orchard Road, right next to Orchard MRT. 5.5 days/week, 9am-6pm Mon-Fri, 8.30am-1pm Sat. **Job Scope includes** - Welcoming patients and making them feel comfortable - Able to perform simple administrative work - Handling patient matters in a respectful and courteous manner - Working well with others in the dental team to deliver good...


  • Orchard, Singapore The Hearing Centre Pte Ltd Full time

    High-energy and Goal-orientated person - Passionate to work with customers - Independent - Providing patients with details and qualifying phone consultations - Provide knowledge and in-depth advise for hearing loss and hearing aids - Develop individual solutions based on the requirements of the patient - Schedule appointments with patient and partner...


  • Orchard, Singapore NCA Organisation Full time

    Provide product information and troubleshoot customer issues - Record customer details and feedback in a CRM system - Ensure all customer concerns are addressed in a timely fashion - Assist with tracking orders, managing complaints, and processing returns - Meet personal and team service targets - Participate in training sessions to enhance...


  • Orchard, Singapore Quesscorp Singapore Full time

    Quess, one of the largest staffing organisations in the world, is looking for a Retail Associate for our staffing (contracting) business. - We are supporting multiple premium brands and have immediate opportunities for retail associates to join our team. - re-arranging and replenishing stock, attend to customers, crowd control and temperature scanning, gift...


  • Orchard, Singapore Epiderma Pte Ltd Full time

    CENTERED ON RESULTS Rexults Group founded by pioneers, with over 20 years’ experience, of the Medical Aesthetics Clinic and Advanced Aesthetics business. The Group consists of three sub brands that combine to provide our clients the complete medical aesthetics and well-being experience, designed to deliver results: - Rexults Clinic - Rexults...


  • Orchard, Singapore CAREER CONNEX PRIVATE LIMITED Full time

    **Industry**: Property Management, Shopping Centre **Location**: Orchard area **Skills**: Customer Service, People Engagement **Work Hours**: 10am-6pm / 1pm-9pm, rotation rest day This vacancy will be hired as a permanent staff of a Commercial Real-Estate client, their business is in various consumer, hotel and property management business. We are...