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Customer Service Administrator
2 weeks ago
A well-established and dynamic **Beauty Group **located in Orchard Road is looking for a **Customer Service Administrator **.
If you are someone who is passionate and excited about _beauty and medical aesthetic treatments and trends _, and who loves interacting with people from different countries and cultures, we'd love to have you on the team
It is a plus if you have _knowledge of medical aesthetic treatments _like IPL facials, dermal fillers, and fat reduction. But even if you don't, we'd love to have a chat so long as you have **two years of front-desk experience **, enjoys **talking to people **, and enjoys the **buzz **of working in a **fast-paced **environment.
**Job Scope**:
- Perform frontline customer service support.
- Securing appointments and scheduling of appointments for regular customers in the calendar.
- Perform cashiering and administrative duties like registering patients, traffic control, and stock taking.
- Maintain cleanliness of front counter. Other ad-hoc duties assigned by the Branch Manager.
**Requirements**:
- Minimum two years' experience in frontline customer service support positions.
- Target driven.
- Meticulous with a pleasant diposition.
- Experience in the beauty or aesthetic industries preferred.
- Due to multicultural clinic setting with mix of local and Chinese clients, knowledge of Mandarin is essential.
- Personable and possesses excellent customer service and communication skills.
- Able to operate basic computer software like Microsoft Word, Outlook, and Excel.
- Six days off per month.