Customer Service Representative

6 days ago


Orchard, Singapore Kim Robinson studio Full time

High end salon in orchard area looking for CSR / Supervisor
- Attend to incoming calls & customer inquiries
- Check in/check out clients
- Record/register all clients details in Shortcuts POS system, End of Day Closing
- Recommend/provide information about products and services
- Monitor & manage clients within the salon
- Resolve customer complaints
- Miscellaneous administrative work inclusive of organizing of mailing lists and packages’ records,
- Communicate with and engage trainees, stylists, technicians, tea ladies and other fellow employees on areas of customer service and operation

**REQUIREMENTS**:

- Has a service-oriented mindset and people-centricity in dealing with clients and fellow colleagues
- Preferably with some customer service experience
- Able to speak English and Mandarin, Cantonese will be a bonus
- Able to work independently and multitask
- Good communication and interpersonal skills
- A good team player
- Has a positive attitude
- Knowledgeable in microsoft office

**Salary**: $2000 - $2200 (Basic) + attractive commission (up to $1000)

Staff benefit: Medical benefits and insurance, birthday leave, complimentary haircut and color monthly

Pay: $2,000.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Employee discount
- Health insurance

Schedule:

- Shift system
- Health insurance



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