Current jobs related to Customer Service Specialist - Boon Lay - DSV

  • Customer Service Specialist

    7 days ago

    Boon Lay, Singapore DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. About the position: The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying...

  • Customer Service Specialist

    2 weeks ago

    Boon Lay, Singapore DSV Full time

    **About the position**: The Customer Service Specialist is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying customers issues and challenges, feeding these information’s to the operation team and assisting them in achieving the service level as well as shipping documentation required. -...

  • Customer Service Executive

    2 weeks ago

    Boon Lay, Singapore COGENT HOLDINGS PTE. LTD. Full time $3,100 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Executive located in Singapore. The role will be responsible for day-to-day tasks such as inventory control, customer service, and order processing.Actively engage with customers to resolve feedback to ensure a high level of satisfactionLiaise with customers on container/cargo/material/...

  • Customer Service Officer

    2 weeks ago

    Boon Lay, Singapore MARVEOUS EMPLOYMENT PTE. LTD. Full time

    **Singapore Wholesale Vegetables and Fruit Company** **Customer Service Officer** **Basic: SGD 2000 - SGD 2500** **Working Hour: Mon - Fri** **8AM - 5.30PM** **Location: Jalan Buroh** **Requirement**: - At least 1 year customer service experience - Able to multitask - if work on Sat/ Sun, then will change to weekday off - Create and maintain customer...

  • Customer Service Officer

    2 weeks ago

    Boon Lay, Singapore COGENT HOLDINGS PTE. LTD. Full time $2,900 per year

    Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

  • Customer Service Executive

    2 weeks ago

    Boon Lay, Singapore PT. BATAMINDO SERVICES SININDO Full time $3,300 per year

    Job ScopeEnsure that customers' orders are executed in accordance to company policies and procedures.Work closely with Customer Service team to ensure customer experience is met orexceed expectations.Ensure efficiency of land transport.Manage warehouse operations and company assets (Prime Mover, containers, trailers) includingrepairs & renewal.Liaise with...

  • Customer Service Team Lead

    1 week ago

    Boon Lay, Singapore Aggreko Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for a Customer Service Team Lead for our Singapore office. The role will be focusing on...

  • Customer Service cum Admin

    2 weeks ago

    Boon Lay, Singapore U GATEWAY PTE. LTD. Full time $2,500 - $4,000 per year

    We are looking for a proactive and responsible Customer Service cum Admin to join our team. The main responsibility of this role is to follow up with customers consistently through phone calls and WhatsApp, ensuring smooth order processing and excellent service. The ideal candidate should be confident in customer communication, able to manage online...

  • Customer Service Officer #48132

    4 days ago

    Boon Lay, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type**:Logistics/ Freight Forwarding**: - Position Title**:Customer Service Officer/ Customer Service Executive**: - Working Location: Buroh Crescent (Transport provided at Jurong East MRT) - Working Hours: 5.25 days (Mon-Fri 8.30am-5.45pm; Alternate Sat 8.30am-12.30pm) - Salary Package**:Up to $3,500 + Meal Allowance + Bonus**: -...

  • Admin cum Customer Service

    2 weeks ago

    Boon Lay, Singapore MTC Consulting Pte. Ltd. Full time $4,000 - $6,000 per year

    Job DescriptionElectrical Equipment Supplier (MNC) AWS + Bonus 5 days Location: West Side 2 ways transport fromBoon Lay, Bukit Batok, Choa Chu Kang ResponsibilitiesGenerate delivery orders and tax invoices, including printing, sorting, filing, and mailing to customers. Prepare debit/credit notes, packing lists, and monthly petty cash summaries. ...

Customer Service Specialist

3 weeks ago

Boon Lay, Singapore DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
- Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
- Updating and entering in all information in the Warehouse Management System (WMS)
- To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
- Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
- Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
- Communicating with inter offices, customers, warehouse, carriers, transporters and 3rd party vendors.
- Ensure daily, weekly, monthly reports are up-to-date and provided to Department Head on a timely basis.
- Communicate discrepancies/issues to team supervisor/manager when necessary
- To assist direct superior with any special projects assigned and provide backup to other CS team when necessary
- Making sure that workplace safety rules & DSV Policy are being followed
- Ensure all customers' standard operating procedures are followed and updated
- To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned