Customer Service Executive

2 weeks ago


Boon Lay, Singapore PT. BATAMINDO SERVICES SININDO Full time $30,000 - $60,000 per year

Job Scope

  1. Ensure that customers' orders are executed in accordance to company policies and procedures.

  2. Work closely with Customer Service team to ensure customer experience is met or

exceed expectations.

  1. Ensure efficiency of land transport.

  2. Manage warehouse operations and company assets (Prime Mover, containers, trailers) including

repairs & renewal.

  1. Liaise with customers on import/export booking.

  2. Responsible for incoming and outgoing of custom compound vehicles.

  3. Support Feeder and Projects.

  4. Any other ad-hoc duties that Reporting Officer require.

Requirements

  • Diploma in Logistics/Supply Chain/Business Administration/Finance and above.
  • Able to work 5.5 days work week.
  • Mininum 2 years working experience in transport distribution or first/last mile delivery operations.
  • Good PC skills in Microsoft Office (Excel, Word & PowerPoint).
  • Experience in CRM
  • Familiar with Singapore traffic rules and regulations
  • Candidates who can start work immediately or on short notice will have an added advantage.

Job Type: Full-time

Pay: $3, $3,300.00 per month

Benefits:

  • Cell phone reimbursement
  • Gym membership
  • Health insurance
  • Parental leave

Experience:

  • Customer support: 1 year (Required)

Work Location: In person



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