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Customer Service Executive

2 weeks ago

Singapore HAZEL WRIGHTS LOGISTICS PTE. LTD. Full time

Liaise with clients/carriers/transporters/hauliers to execute import and export shipments (Sea/Air).
- Ensure execution of client requests/requirements and respond to their service issues/enquiries.
- Works closely with the Sales/Marketing Dept. and assist to quote on their behalf during their absence.
- Generate booking confirmations, Bill of Ladings and invoices to clients
- Document filing. Declaration of import/export permits.
- Follow up with overseas agents/carriers on shipment status.
- Sending pre-alert notice and advice to agent abroad for every shipment.
- Preparing Shipping Certificates, Certificate of Origin and Fumigation Certificate.
- Checking the Portnet everyday and updating berthing and unberthing time for every shipment.
- Updates on exchange rates and SOB.

**Min 1 year experience.

Fresh Graduates are also welcome.

**Walking distance from MRT station. Friendly working environment.

**Salary will be commensurate base on qualification and experience.

**Medical and dental benefits provided.