Current jobs related to Technical Services Manager - Singapore - Pure Storage
-
Technical Officer
7 days ago
Singapore Institute of Technical Education Full time**What the role is**As a support staff, your role is to support policies and schemes in specific functional areas.- Maintain and upkeep training facilities such as workshops and labs, and manage the inventory and stocks- Carry out basic maintenance and servicing of tools, equipment and machines- Responsible for the day-to-day operations and the upkeep of...
-
Technical Officer
2 weeks ago
Singapore Institute of Technical Education Full timeTechnical Officer - School of Engineering (ITE College West)Join to apply for the Technical Officer - School of Engineering (ITE College West)role at Institute of Technical Education . Role Overview As support staff, your role is to support policies and schemes in specific functional areas. Key Responsibilities Assist Lecturers in conducting practical...
-
Senior Energy
5 days ago
Singapore Integra Technical Services Full timeWe are looking to recruit experienced energy and power adjusters based in Singapore, Asia to enable us to service our clients throughout the region, and to enhance our regional and global adjusting team. - Onsite survey of damage/losses - Investigate cause of damage - Review of technical documentation - Review, audit and schedule cost documentation -...
-
Technical Officer
1 week ago
Singapore ITE Institute of Technical Education Full time**[What the role is]** The Technical Officer is responsible for providing administrative and technical assistance and support to staff in the School of Business and Services. **[What you will be working on]** - Provide first-line technical support to staff - Maintain and troubleshoot facilities, hardware, and software - Manage classroom and laboratory...
-
Technical Officer
2 weeks ago
Singapore Institute of Technical Education Full timeWhat the role is: As a Technical Officer (TO), you will support policies and schemes ensuring the smooth operation of workshops, labs, and specialised equipment. You will also play a key role in integrating digitalisation and process automation into training facility & equipment management. What you will be working on: Maintain and upkeep electrical...
-
Technical Services Manager
2 weeks ago
Singapore Digital Business People Full time**Role**: As a Technical Services Manager with a hands-on Technical Team Lead role at NICE Actimize, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities,...
-
Technical Services Manager
4 days ago
Singapore Digital Business People Full time**Technical Services Manager** **Role**: As a Technical Services Manager with a hands-on Technical Team Lead role, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating...
-
Technical Services Manager
2 weeks ago
Singapore Jetstar Full timeJetstar thrives on innovation. We're always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. What’s more, this role will see you working as part of a broader group Jetstar and Qantas structure. Our team is...
-
Technical Service Manager
7 days ago
Singapore HR Exchange Full time**Responsibilities**: - Effectively manage all services & operations, delivering effective Asset Management services to client - Consistently deliver “Management Expectations” successfully across all key areas - Responsible for the overall performance of the Services team ensuring all SLA’s and KPI’s are delivered in accordance with the contract and...
-
Technical Services Manager
2 weeks ago
Singapore beBee Careers Full time**Key Responsibilities:**Technical Services ManagerThis role involves managing and supervising a team of technicians to deliver high-quality technical services and support. Key responsibilities include ensuring quality and service standards, documenting and maintaining records, and providing training and guidance to team members.Quality and Service...
Technical Services Manager
2 weeks ago
**BE PART OF BUILDING THE FUTURE.**
What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?
The answer is data, - all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure's vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 9,000 customers including 50% of the Fortune 500, we've only scratched the surface of our ambitions.
Pure is blazing trails and setting records:
- For eight straight years, Gartner has named Pure** a leader in the Magic Quadrant**:
- Our customer-first culture and unwavering commitment to innovation have earned us a certified **Net Promoter Score in the top 1% of B2B companies globally**:
- Industry analysts and press applaud Pure's leadership across these dimensions
- And, our 4,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go
If you, like us, say "bring it on" to exciting challenges that change the world, we have endless opportunities where you can make your mark.
**BE PART OF BUILDING THE FUTURE.**
Since our founding in 2009, Pure Storage has empowered innovators to build a better world with data. In less than eight years, Pure reached $1B in sales, faster than nearly every enterprise company in history, and our incredible growth continues to outpace the competition.
Our mission? Deliver a simple, evergreen data platform that enables everyone to turn data into intelligence and advantage. The secret sauce? More than 3,000 team members (and growing) around the world who join forces to invent the next big thing. And then the next one.
The world is experiencing a revolution driven by next-generation technology like AI, machine learning, virtual reality, quantum computing, and self-driving cars—all of which require unprecedented amounts of data. This sets the stage for Pure's technology to grow exponentially in the coming years.
**We've only scratched the surface of our ambitions**, and as we continue to gobble up market share, we're blazing trails and setting records:
- For five straight years, Gartner has named Pure** a leader in the Magic Quadrant for Solid-State Arrays**.
- Our customer-first culture and unwavering commitment to innovation have earned us a Satmetrix **Net Promoter Score in the top 1% of B2B companies globally**.
- Pure puts a **premium on the future**, investing 26% of revenue into R&D.
If you, like us, say "bring it on" to exciting challenges that change the world, we have endless opportunities where you can make your mark.
**SHOULD YOU ACCEPT THIS CHALLENGE...**
Pure Storage is seeking an experienced manager for our growing Singapore Support and Escalations center. In this role you will lead, build and manage our support team that works on complex and challenging issues from our customers and partners. You will recruit, motivate and mentor team members to deliver a high quality customer experience. You will also work alongside Product Management and Engineering to improve our products based on customer feedback
The goal of this organization is to help our customers solve problems quickly, efficiently and build the muscle to solve problems that would ordinarily have to be sent to the Development team to solve. This position is ideal for a strong support manager or lead looking to take the next step in their career and work in a fast-paced, entrepreneurial culture.
**WHAT YOU'LL NEED TO BRING TO THIS ROLE...**
- Minimum 10 - 12 years of experience in customer-facing, technical support work
- At least 3 years of direct people management experience
- Track record of recruiting and developing a strong team
- Proven ability to resolve customer problems, complaints and issues utilizing appropriate internal and external resources
- Experience in supporting both hardware and software products, training issues and escalating them to either the hardware or software groups
- Knowledge of operating systems (VMware, Solaris, LINUX, Windows), SANs and networking.
- Prior support experience at storage related company desired
- Knowledge of Fibre Channel, IP networking/iSCSI
- Willingness to work off hours or be on call as needed
- Ability to speak regional languages could be advantage
**BE YOU—CORPORATE CLONES NEED NOT APPLY.**
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.
Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of o
