Technical Service Manager

6 days ago

Singapore HR Exchange Full time

**Responsibilities**:

- Effectively manage all services & operations, delivering effective Asset Management services to client
- Consistently deliver “Management Expectations” successfully across all key areas
- Responsible for the overall performance of the Services team ensuring all SLA’s and KPI’s are delivered in accordance with the contract and client’s satisfaction
- Ensure operational, planned and reactive maintenance activities are effectively scheduled and undertaken on time and in accordance with Statutory Legislation
- Ensure compliance with all Health & Safety legislation and Company/Client Health & Safety practices and procedures.
- Review equipment and system performance, highlighting solutions in unsatisfactory areas
- Maintain accurate records of works completed and associated financial costs.
- Regular update of service and operation status to management
- Supervise and coordinate technical staff operations to ensure proper resolution of company/client problems
- Provide hands on training to technical staff to ensure a competent and effective workforce
- Develop and implement policies and procedures for the performance of work operations
- Ensure availability of work tools, machine, and other necessary equipment required for the performance of job duties
- Conduct periodic inspections to ensure the efficient performance of work equipment and systems
- Prepare cost estimates required for tender, operations, labor, and materials
- Maintain documentation and proper records of work operations and decisions taken
- Coordinate and assign to technical personnel according to their capabilities to ensure an even distribution of workload
- Monitor and review employee work performance to identify areas of inefficiency
- Mentor and motivate technical staff to deliver timely and high-quality services to customers
- Present reports of work operations to company management in order to provide information useful in taking key business decisions
- Manage service projects and A&A works if required
- Take the lead role in introducing ways of working changes
- Full understanding and operations of company products and services

**Requirements**:

- Minimum 5 years’ experience in relevant technical position
- Experience in data center and mechanical/cooling system portfolio an advantage
- Degree in Mechanical Engineering, Technical or a related field
- Engineering Management experience at a senior level and a track record of delivering performance/service improvement.
- Experience in both setting and control of annual budgets
- Experience of successfully delivering against contractual targets, PM schedules and KPI’s
- Experience of delivering and improving performance against contractual SLA’s
- Experience of managing and improve service level and delivery to client
- Asset Management experience covering administrative, contractual and financial aspects of a facilities management contract.
- Ability to communicate effectively with client, team members and management.
- Good written skills, presentation skills and report writing. To include monthly performance reports.
- EA Licence No: _22C1055
- EA Personnel Registration No: R1980530_

  • Technical Project Manager

    4 weeks ago

    Singapore Tundra Technical Solutions Full time

    This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm. Technical Project Manager We are seeking a Technical Project Manager to join our network infrastructure team in Singapore to facilitate critical milestones for essential backbone infrastructure. Collaborating closely with...

  • Social Services Professional

    4 days ago

    Singapore beBeeCase Manager Full time

    Job DescriptionWe are seeking a dedicated and compassionate professional to join our team as a Social Worker. This role is perfect for individuals who are passionate about making a positive impact in the lives of others.About the RoleDeliver case management and counselling services to clients, providing them with support and guidance during challenging...

  • Technical Officer

    1 day ago

    Singapore Institute of Technical Education Full time

    Overview Join to apply for the Technical Officer - School of Engineering (ITE College West) role at Institute of Technical Education . What the role is As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on You will be responsible for assisting the Lecturers in the conduct of practical...

  • Technical Service Manager

    3 days ago

    Singapore beBeeCustomerService Full time

    Job SummaryWe are seeking a Service Desk Manager to oversee the delivery of exceptional customer service and incident restoration in our organisation. As a key member of our team, you will be responsible for managing the Service Desk team to provide prompt and effective technical support to clients.ResponsibilitiesManage the Service Desk team to deliver...

  • Technical Officer

    1 week ago

    Singapore ITE Institute of Technical Education Full time

    **[What the role is]** The Technical Officer is responsible for providing administrative and technical assistance and support to staff in the School of Business and Services. **[What you will be working on]** - Provide first-line technical support to staff - Maintain and troubleshoot facilities, hardware, and software - Manage classroom and laboratory...

  • Technical Services Manager

    2 weeks ago

    Singapore Digital Business People Full time

    **Role**: As a Technical Services Manager with a hands-on Technical Team Lead role at NICE Actimize, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities,...

  • Technical Services Manager

    1 day ago

    Singapore Barrington James Full time

    Technical Services Manager (Medical Device) I am currently looking for a Technical Service Manager for one of my Global Medical Devices MNC client. This is an exciting opportunity to join one of the world's largest Medical Devices companies focusing on blood technology. This is a regional position with overseas travel of 10-20%. Title: Technical Service...

  • Technical Services Manager

    2 days ago

    Singapore Digital Business People Full time

    **Technical Services Manager** **Role**: As a Technical Services Manager with a hands-on Technical Team Lead role, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating...

  • Technical Services Manager

    3 days ago

    Singapore beBeeService Full time

    Senior Team Lead, Technical Services We are seeking a seasoned Senior Team Lead, Technical Services to join our team. This role is responsible for ensuring the provision of a service to clients ensuring that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and...

  • Technical Services Manager

    2 weeks ago

    Singapore Jetstar Full time

    Jetstar thrives on innovation. We're always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. What’s more, this role will see you working as part of a broader group Jetstar and Qantas structure. Our team is...