Technical Services Manager
5 days ago
**Technical Services Manager**
**Role**:
As a Technical Services Manager with a hands-on Technical Team Lead role, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities, and providing technical expertise to solve complex challenges and form teams with other BU’s and peer groups.
**Responsibilities**
- Align organizational IT strategy with customer experience strategy while continually helping improve operation policies, standards, and procedures.
of NICE Actimize portfolio of products both hands-on and as an SME. Actively engage in hands-on technical tasks, leveraging your expertise to contribute to project success.
- Lead and manage geographically distributed teams of technical professionals, providing guidance, mentorship, and support. Constantly look for ways to improve technical skills within the team. Engage and/or facilitate periodic training for the technical team.
- Conduct code reviews to ensure code quality, maintainability, and security.
- Oversee the planning, execution, and delivery of projects within established timelines and budgets aligned with Actimize delivery methodology.
- Collaborate with cross-functional teams to ensure project goals align with overall business objectives.
- Serve as a primary technical point of contact for clients, understanding their technical requirements and client concerns and proactively identify opportunities for service improvement.
- Allocate resources effectively, balancing workloads and skillsets within the team.
- Collaborate with HR to recruit, onboard, and train new team members.
- Implement and enforce quality standards for technical deliverables, ensuring adherence to best practices.
- Strive to build efficiencies, repeatable processes, and best practices on implementations.
- Collaborate with product management on defining new product features.
- Support sales and pre-sales on new opportunities and leads. Provide consultation to prospects and clients on best practices on the technologies to adopt.
- Work with presales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.
- Previous experience in leading a technical team. Demonstrated ability to inspire and motivate a team toward achieving common goals.
- Financial Services experience is a must, preferably in the Financial Crime and Compliance domain.
- Strong experience in designing and delivering Enterprise solutions to Tier 1 organizations with end-to-end experience and expertise.
- Experience in client-facing roles, with the ability to understand client needs, build strong relationships, and address concerns effectively in a Consulting or Professional Services capacity.
- Demonstrated ability to adapt to evolving technologies and industry trends, ensuring that the team stays current and leverages the latest advancements.
- Customer facing experience, preferably in
- Domestic travel required (up to 15%)
- BA degree in Computer Science or related field or relevant experience (advanced degree a plus)
**Job Types**: Full-time, Permanent
**Salary**: $140,000.00 - $160,000.00 per year
Schedule:
- Day shift
**Experience**:
- Banking: 7 years (required)
- SaaS: 7 years (required)
Ability to Commute:
- Singapore (required)
Ability to Relocate:
- Singapore: Relocate before starting work (required)
-
Technical Superintendent
2 weeks ago
Singapore RAFFLES TECHNICAL SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Monitors and communicate and fleet reporting system where required the assigned vessels daily vessel performance in safety, technical and operations. Monitor in coordination with the Master and Chief Engineer Officers that the vessel conforms to port state and flag state requirements. Monitor and maintain the...
-
Technical Project Coordinator
2 days ago
Singapore RAFFLES TECHNICAL SERVICES PTE. LTD. Full timeAbout UsAt Raffles Technical Services Pte. Ltd., we pride ourselves on being a dynamic and innovative organization that drives excellence in the maritime industry. Our commitment to delivering exceptional results has earned us a reputation as a trusted partner among shipping companies and owners. We're now seeking a talented individual to join our team as a...
-
Technical Service Manager
7 hours ago
Singapore Setsco Services Pte Ltd Full timeAbout This Role:We are seeking a highly skilled Technical Officer (SITD) to join our team at Setsco Services Pte Ltd. As a Technical Officer, you will be responsible for conducting site testing, performing structural inspections, generating test reports, and supporting various projects.Key Responsibilities:Conduct site testing of concrete and structures to...
-
Technical Services Lead
1 day ago
Singapore AAR ENGINEERING SERVICES - ASIA Full timeAAR ENGINEERING SERVICES - ASIA is seeking a highly skilled Technical Services Lead to provide pre and after-sales support including customer development and management of Airline and leasing companies account. This individual will be responsible for streamlining and enhancing technical and commercial contents resulting in the timely delivery of winning...
-
Marine Operations Manager
2 days ago
Singapore RAFFLES TECHNICAL SERVICES PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Marine Operations Manager to join our team at Raffles Technical Services Pte. Ltd. This is a unique opportunity to work with a dynamic company that values innovation and excellence in the maritime industry.The successful candidate will be responsible for overseeing the technical operations of our fleet, ensuring...
-
Technical Service Manager
6 days ago
Singapore ALPHAEUS PTE. LTD. Full timeThe Operations Manager plays a pivotal role in bridging operations and service management with technical expertise, providing strategic oversight, technical advice, and leadership in the deployment and management of IT services. This role demands a blend of technical acumen, operational excellence, and service management proficiency, aimed at delivering...
-
Technical Services Team Lead
11 hours ago
Singapore PrimeStaff Management Services Full timeRecruitment Consultant at PrimeStaff Management Services Technical Services Team Lead (Security Systems)Our client is a local security services company specializing in integrated security solutions and services for businesses and serves institutional, commercial, and government clients in major cities within Asia. This role involves managing the entire...
-
Technical Service Manager
3 weeks ago
Singapore ALPHAEUS PTE. LTD. Full timeRoles & ResponsibilitiesOverview We are looking for an experienced and dynamic Technical Service Manager (Operations Manager) to provide strategic oversight and technical leadership in the deployment and management of IT services. The successful candidate will play a critical role in bridging operations with technical expertise, ensuring the delivery of...
-
Technical Service Manager
11 hours ago
Singapore JAC Recruitment Pte Ltd Full timeTechnical Service Manager Job Description The Service Manager is responsible for overseeing the development, deployment, and maintenance of service within the organization. The Service Manager plays a crucial role in ensuring the effective delivery of high-quality services to our customers. This role involves strategic planning, team leadership, and...
-
Technical Service Manager
11 hours ago
Singapore SPD Scientific Pte Ltd Full timeThe Service Manager is responsible for overseeing the development, deployment, and maintenance of service within the organization for biomedical and laboratory equipment, and a host of microbiology culture media and diagnostic products. The Service Manager plays a crucial role in ensuring the effective delivery of high-quality services to our customers....
-
Technical Service Manager
7 days ago
Singapore PDS INTERNATIONAL PTE LTD Full time**Job Opportunity: Technical Service Manager **Company Overview**: Join our innovative and rapidly growing company as a Technical Service Manager! We're a dynamic technology firm at the forefront of industry advancements, dedicated to delivering cutting-edge solutions that transform businesses. Our commitment to excellence and customer satisfaction sets us...
-
Technical Service Manager
7 days ago
Singapore Salling Search Full timeTechnical Manager - Service Manager - Stroke engine **Technical Manager - Singapore** We are partnered with a multinational leading shipping organization for a search of a Technical Manager, who will monitor and control day to day activities of the Technical Service Department and ensure that all the jobs handled are completed on time, within the...
-
Technical Services Manager
4 days ago
Singapore Digital Business People Full time**Role**: As a Technical Services Manager with a hands-on Technical Team Lead role at NICE Actimize, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities,...
-
Manager of Technical Services
1 day ago
Singapore CAPITAL DISTRIBUTORS (S) PTE LTD Full timeWe are seeking a highly skilled Manager of Technical Services to assist the Technical Director in managing our In-House Technicians and Service Partners.In this role, you will be responsible for troubleshooting and resolving product quality and service issues by providing technical advice and performing service jobs.Key responsibilities also include...
-
Technical Services Manager
4 days ago
Singapore Jetstar Full timeJetstar thrives on innovation. We're always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. What’s more, this role will see you working as part of a broader group Jetstar and Qantas structure. Our team is...
-
Technical Services Manager
7 days ago
Singapore Digital Business People Full time**Role**: As a Technical Services Manager with a hands-on Technical Team Lead role at NICE Actimize, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities,...
-
Technical/engineering Services Manager
7 days ago
Singapore RPS CONTRACT SERVICES PTE. LTD. Full timeAnalyse and clarify RFQs (Request for Quotation) or opportunities during pre-tender and tender phase and to raise queries or amendments in order to influence clients or consultants if possible. - Go for site show round to understand the scope of work and prepare MOM for Tender scope. - Lead and organize single or multi systems like mechanical, electrical and...
-
Technical Service Manager
1 day ago
Singapore BIT SOLUTION PTE. LTD. Full time**Job Purpose** The Technical Service Manager is required to meet the company’s objective of services to be fulfilled quarterly reporting to the Business Unit Head. **Primary Duties and Responsibilities** The Technical Service Manager performs a wide range of duties including some or all of the following: - Technical Management _ - Define the scope of...
-
Technical Support and Services Manager
1 day ago
Singapore LINKTRIX SERVICES PTE. LTD. Full timeAbout the Job:At LINKTRIX SERVICES PTE. LTD., we are seeking an experienced System Server Maintenance Engineer to join our team. This role involves ensuring the reliability and efficiency of our IT systems through regular system health checks, troubleshooting technical issues, and implementing security patches and updates. If you have a strong background in...
-
technical/engineering services manager
1 day ago
Singapore RPS CONTRACT SERVICES PTE. LTD. Full timeAnalyse and clarify RFQs (Request forQuotation) or opportunities during pre-tender and tender phase andto raise queries or amendments in order to influence clients orconsultants if possible. Go for site showround to understand the scope of work and prepare MOM for Tenderscope. Lead and organize single or multisystems like mechanical, electrical and ELV...