Technical Services Manager

The purpose of this role is to be responsible for managing IL Technical Services processes on site such as vessel maintenance, repair, mob/de-mob, hot work, etc. This requires going onboard to speak with vessel Superintendent, Master, crew to understand their requirements and provide a solution.

The Technical Services Manager is to use IL Approved Vendor List to network with vendors, 3rd party suppliers, manpower (such as welders, surveyors) for contracting and/or hiring as services required for operation / technical services.

This role requires a keen understanding of technical services, procurement, equipment rental requirements for offshore vessel / companies. The Technical Services Manager must have the ability to create attractive & compelling technical proposals that meet the needs of potential customers.

Responsibilities

• Technical Services:

• Supervising and overseeing the completion and all phases of technical / engineering projects.

• Conduct thorough analysis of technical / engineering documentation required for technical services and ensuring comprehensive responses.
• Undertake research on and evaluate existing and new suppliers, service providers, local and foreign contracting professionals as well as in-house team.
• Ensure that a professional and consistent approach is taken in relation to all approved vendors, 3rd party providers, hired specialists, etc. relationships.
• Ensure that Technical Services process in accordance with company policies, procedure, and standards.
• RHSEQ control of all operations. Scheduling and performing quality control checks.
• Preparing and presenting daily progress & engineering reports and all other required documentation.
• Ensure that all required safety precautions and permits are in place during operation for all involved parties.
• Conducting staff meetings and training sessions.

• Ensuring that the projects are completed on time and within budget.

• Personnel & 3rdParty Service Providers Negotiation:

• Manage risks by working closely with legal and contract management personnel within the company to negotiate favourable terms and conditions in personnel, freelancers, 3rd party service providers contracts.

• Take part of awareness and competency process of third-party service provider / vender & manpower.
• Negotiate & improve prices, and terms of business with suppliers, local specialists, and review opportunities to make cooperation the best practice tools and methods.
• Take part in interviewing and recruiting process.
• Assess & evaluate 3rd party service providers and suppliers and undertake performance review, audit together with shareholders and HSEQ specialist in accordance with BLIL.

• Analyzing and resolving any disputes amongst the team members.

• Proposal Development:

• Analyzing and calculating the material and labor costs for various projects with the Senior Technical Services Manager.

• Generate compelling proposals approved by Management which include a technical & commercial offer, that clearly articulates the company's value proposition and address customer's needs.
• Ensure all proposals are competitive, compliant with customer's requirements and industry standards.

• Collaborate with subject matter experts when required to incorporate technical details into proposals.

• Customers Relationship Management:

• During operation and when required, build, and maintain strong relationships with existing and potential customers.

• Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement.
• Engage with customers to understand their needs and preferences, tailoring proposals accordingly.

• Participate in customers presentations and negotiations as needed.

• Market Analysis:

• Conduct regular market analyses to identify new opportunities and potential risks.

• Monitor market trends, competitor strategies and market suppliers, service providers & specialists.

• Explore alternate sources for goods and materials.

• Performance Metrics:

• Establish and track key performance indicators of technical services.

• Provide regular reports and analysis to senior management on the performance.
  Provide suggestions to management on various areas in the business, not limited to technical services, renting equipment, investing in assets such as genset, fenders, forklift, warehouse & yard.

Requirements

• Degree level in a marine or relevant engineering field
• Served as a Technical Services Manager, Chief Engineer or a 2nd Engineer in the Marine or Oilfield Industries or have Shipyard experience as an Engineer attending to New builds, conversion, installation, etc· Complete knowledge of various engineering principles and techniques.
• Be able to communicate and contract with local professionals and specialists, 3rd Party providers, vendors, suppliers & freelancers.
• Good time management and organizational skills.
• Be able to plan and organize tasks & personal.
• Be able to focus on details for a long period of time.
• Assigning long & short-term project goals.
• Strong on Microsoft Office.
• Able to read AutoCad drawings
• A sound understanding of marine engineering principles & techniques.
• Have a supportive personality along with a positive attitude.
• Ability to handle stressful situations.
• Be able to work independently.
• Be proactive and willing to learn.