Parent Liaison Executive

COMPANY DESCRIPTION

Middleton International School (MIS) is part of the EtonHouse International Education Group. More than just an affordable school, Middleton offers high-quality international education, and its close-knit community embraces a truly global teaching and learning community.

An inquiry-driven school, Middleton offers a unique blend of the UK National curricula with Singapore-inspired Maths and Chinese in the primary years through the UK-based IPC (International Primary Curriculum). In the middle years, it offers the IMYC (International Middle Years Curriculum) and the Cambridge IGCSE in the secondary years. Students then move on to taking the UK A-Levels in Grade 11 and 12. Students are also offered integrated specialist programmes, including performing arts, PE and ICT, and co-curricular learning to cater to various interests and talents. MIS is also a leader amongst international schools in offering a well-being programme in collaboration with the contentment foundation in the US.

The academic rigour and strong social-emotional learning equip students with the knowledge and skills to be successful, responsible, and caring global citizens.

DESIGNATION : Parent Liaison Executive (Location: West Coast)

RESPONSIBILITIES

**Parent Liaison**
- Parental liaison, reception duties, phone enquiries
- Meet and greet parents in the morning at the school entrance
- Handle, respond and follow-up where necessary with all parent queries as they arise i.e school events, student led conferences, assemblies etc
- Liaise with other EtonHouse schools regarding student transfers
- Escort prospective parents around the school’s facilities
- Documenting all complaints or queries raised by parents and bringing such to the attention of the Principal and Parent Liaison Manager
- Liaise with parents on collection of subsidy cheques
- Attend school functions and Open House that may be held outside of the contractual hours as required

**Promotions and Marketing**
- Assist with promoting and marketing of the school
- Assist with the planning of school functions and Open House

**Transport Liaison**
- Liaison with the company/companies providing transport for pupils to and from school
- Deal with any complaints regarding the transport services

**Students’ Movements**
- Handle all admission and withdrawal documents
- Keep track of student numbers in the school
- Maintain current student class lists and keep teachers updated of same
- Liaise with supervisor on MSF documents on submission/withdrawl

**Uniforms**
- Liaise with uniform companies
- Sale of uniform items

**Administrative Duties**
- Assist in administrative duties including but not limited to:o Bill invoices, collection of school fess and issuance of receipts

o Simple accounts and book-keeping

o Stock-take and office equipment/stationery order

**Others**
- Any other duties as directed from time to time

QUALIFICATIONS
- Diploma Holders with at least 1 to 2 years of related work experience in a sales management / business development role in the education services or a service-orientated industry
- Sales management experience is desirable
- Customer service experience is essential in dealing to both existing and prospective parents
- Experience working in a school environment would be an added advantage
- Possess a collaborative attitude and work well in a team-orientated work environment
- Excellent written and verbal communication skills
- Results orientated with a hands-on approach
- Ability to multi-task is essential for this position

OTHER INFORMATION

Working Location: 20 Harbour Drive, Singapore 117612