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Part Time Front Office Agent
3 weeks ago
The Front Desk Agent (Mission Control Crew) will be responsible for ensuring operational efficiency and service delivery to all Front Office areas.
Main Responsibilities
- Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
- Ensuring guests requests are being followed up promptly and efficiently.
- Maintain cashier float and ensure accurate daily report of all monies received.
- Prepare shift briefings to communicate hotel activities and operational requirements.
- Assist in providing information pertaining to places of interests and important tourist information.
- Solicit and communicate guest feedback for continuous improvement.
- Assist in reservation duties whenever required.
- Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
- Perform tasks as assigned by the Manager
- Mission Control, or Hotel Manager.
Knowledge, experience, skills required
- Computer literate and open to new technology.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
- Able to do shift work; work on weekends, eve/public holidays as and when assigned.
**Job Types**: Part-time, Fresh graduate
Pay: $12.00 - $14.00 per hour
Expected hours: No less than 8 per week
**Benefits**:
- Health insurance
- Promotion to permanent employee
Schedule:
- Day shift
- Early shift
- Holidays
- Late shift
- Night shift
- Weekend availability
Supplemental Pay:
- Overtime pay
Work Location: In person
