Part Time Front Office Agent

2 weeks ago


Changi, Singapore YOTELAIR Singapore Changi Airport Full time

The Front Desk Agent (Mission Control Crew) will be responsible for ensuring operational efficiency and service delivery to all Front Office areas.

Main Responsibilities
- Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
- Ensuring guests requests are being followed up promptly and efficiently.
- Maintain cashier float and ensure accurate daily report of all monies received.
- Prepare shift briefings to communicate hotel activities and operational requirements.
- Assist in providing information pertaining to places of interests and important tourist information.
- Solicit and communicate guest feedback for continuous improvement.
- Assist in reservation duties whenever required.
- Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
- Perform tasks as assigned by the Manager
- Mission Control, or Hotel Manager.

Knowledge, experience, skills required
- Computer literate and open to new technology.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
- Able to do shift work; work on weekends, eve/public holidays as and when assigned.

**Job Types**: Part-time, Fresh graduate

Pay: $12.00 - $14.00 per hour

Expected hours: No less than 8 per week

**Benefits**:

- Health insurance
- Promotion to permanent employee

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Night shift
- Weekend availability

Supplemental Pay:

- Overtime pay

Work Location: In person


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