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Front Office Agent
3 weeks ago
Main Responsibilities
- Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
- Ensuring guests requests are being followed up promptly and efficiently.
- Maintain cashier float and ensure accurate daily report of all monies received.
- Prepare shift briefings to communicate hotel activities and operational requirements.
- Assist in providing information pertaining to places of interests and important tourist information.
- Solicit and communicate guest feedback for continuous improvement.
- Assist in reservation duties whenever required.
- Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
- Perform tasks as assigned by the Manager, or Hotel Manager.
Knowledge, experience, skills required
- Computer literate and open to new technology.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
- Able to do shift work; work on weekends, eve/public holidays as and when assigned.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $2,100.00 per month
**Benefits**:
- Employee discount
- Food allowance
- Health insurance
Schedule:
- Day shift
- Early shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
