Mission Control Crew

7 days ago

Changi, Singapore YOTELAIR Singapore Changi Airport Full time $35,000 - $45,000 per year

The Mission Control Crew (Hotel Front Office Agent) will be primarily be responsible for ensuring operational efficiency and seamless service delivery to all Front Office and F&B areas.

Main Responsibilities

  • Perform check-in, check-out and room change procedures.
  • Attend to guests requests.
  • Participate in promotions and consistent upselling to ensure that monthly and yearly targets are met.
  • Provide guests information pertaining to Jewel and other places of interests.
  • Operate and use the robots to deliver amenities to guest rooms.
  • Administrative duties include,
  • Perform tasks as assigned by the Senior Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

  • Computer literate and good knowledge Property Management Systems.
  • Ability to read and speak English fluently. Second or multiple languages are a plus.
  • Able to do shift work; work on weekends, eve/public holidays as and when assigned.

Staff Benefits

  • 5 Days Work Week
  • Uniform provided
  • Medical Benefits

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