Guest Relations Officer

1 week ago


Singapore HOTEL 1855 OPCO PTE. LTD. Full time

**REPORTS TO**:Hotel Manager

**RESPONSIBILITIES**:

- Greet guests upon arrival and provide a warm welcome, setting the tone for their stay.
- Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy.
- Address guest inquiries, requests, and concerns promptly and professionally.
- Anticipate guests' needs and go above and beyond to exceed their expectations.
- Coordinate with other hotel departments to ensure seamless guest experiences.
- Maintain a positive attitude and uphold the highest standards of hospitality at all times.

**REQUIREMENTS**:

- Previous experience in a customer service or hospitality role is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and thrive in a fast-paced environment.
- A passion for delivering exceptional service and creating memorable guest experiences.
- Flexibility to work various shifts, including evenings, weekends, and holidays.

**WHY JOIN US**:

- Be part of a young and fun team dedicated to delivering outstanding hospitality.
- Opportunity for growth and advancement within the company.
- Enjoy a supportive work environment where your contributions are valued and recognized.
- Experience the excitement of working in a boutique hotel setting with unique challenges and rewards.



  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for a **Guest Relations Officer **to join our teamAs the **Guest Relations Officer **, we rely on you to:- Enhance guest relations and loyalty scores- Provide support to ensure a smooth and efficient Guest Relations Operation- Handle all guest requests in a timely, professional, and efficient manner- Provide all-rounded guest services such as...


  • Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time

    **Guest Relations Officer **The Role Summary Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism. The...


  • Singapore Shangri-La Group Full time

    Shangri-La Rasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...


  • Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time

    Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.**Responsibilities**- Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel- Give...


  • Singapore beBee Careers Full time

    Job Summary: We are seeking a highly skilled Guest Relations Officer to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail. Main Responsibilities: Ensure prompt and efficient check-in and check-out procedures Provide warm welcomes to guests...


  • Singapore 33CLUB PTE. LTD. Full time

    Warmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...


  • Singapore W SINGAPORE SENTOSA COVE HOTEL Full time

    Are you an outgoing person who loves to meet and interact with people? Do you believe that all guests should feel welcomed from the moment they step into the hotel to the moment they leave? Then you are that special someone that we have been looking for all this time. Reporting to the Welcome Manager, you will be responsible for providing a welcoming,...


  • Singapore SENTOSA GOLF CLUB Full time

    The Guest Relations Officer/Assistant at our esteemed golf club is responsible for ensuring exceptional experiences for all guests and members. This role requires a keen attention to detail, excellent communication skills, and a passion for providing top-tier customer service. The Guest Relations Officer/Assistant serves as a primary point of contact for...


  • Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,100 - $2,200 Per Month**Date Posted** - 12 hours agoAdditional Details **Job ID** - 111818**Job Views** - 22Roles & Responsibilities Guest Relations Officer (Reservations) are responsible for selling the resort and providing information to prospective guests, to capture...