Front Desk and Clinical Assistant

1 week ago


Singapore HEALTHY HEART TCM CLINIC PTE. LTD. Full time

**Position Title**:Front Desk & Clinical Assistant
**Employment Type**:Full-Time

**Location**:Bedok, Singapore
**Salary Range**:$2,100 - $5,000 per month (commensurate with experience)

**About the Role**:
We are looking for a bilingual, service-oriented individual to join Healthy Heart PTE. LTD. as a Front Desk & Clinical Assistant. This role supports both front-line service and administrative operations, ensuring the clinic runs smoothly each day.

**Key Responsibilities**:

- Welcome patients and manage front-desk operations including check-in, registration, appointment scheduling, and payment processing
- Support physicians during consultations or treatment sessions as needed
- Maintain accurate patient records and assist with administrative documentation
- Prepare and ensure cleanliness of consultation rooms and treatment areas
- Educate patients on basic clinic procedures and herbal medication instructions (under guidance)
- Assist with inventory tracking and ordering of clinic supplies and products
- Promote clinic services and participate in patient engagement initiatives
- Ensure the smooth daily running of the clinic by coordinating between front-of-house and clinical staff

**Requirements**:

- Previous experience in a TCM clinic or healthcare setting is an advantage
- Strong verbal communication and interpersonal skills
- Proficient in English and basic conversational Mandarin (to communicate treatment information effectively)
- Well-organized, detail-oriented, and capable of multitasking in a dynamic environment
- Demonstrates professionalism, reliability, and a proactive attitude
- Able to work independently and collaboratively as part of a team
- Customer-centric and committed to delivering a positive patient experience

**Benefits**:

- Competitive salary up to $5,000 per month
- Opportunities for professional development and continuous learning
- Supportive and collaborative working environment
- Complimentary medical benefits and staff discounts on treatments and health products

**How to Apply**:
**Join us and be part of a team committed to enhancing lives through the wisdom and practice of Traditional Chinese Medicine. We look forward to welcoming you to the Healthy Heart family.



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