Call Centre Controller Admin

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters. - Preparation of...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

**Position**: Call Centre Assistant **Salary**: $1,800 - $2,400 + OT **Location**: Central **Working Hours / Days**: 8.00AM - 5.30PM (Mon - Fri) / 8.00AM - 12.00PM (Alt Sat Off) **Responsibilities**: Handle phone calls from customers. Make an appointment for customers for servicing or repair. Assist with service advisors on call centre matters. Perform...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

1 year exp **Roles & Responsibilities** - 1 year renewable contract - shift role (day/night) - 12 hours (3 days off per week) - Industry: Electronics/Electrical/Software System Responsiblities - Handle inbound call and provide info peraining to tasks allocated - Manage feedback and resolve issues - Prepare analysis reports and relay info to stakeholders in...

**Call Center cum Admin** - Attending to inbound / outbound calls - To address customer issues and resolve them in a timely and efficient manner. - Ensure follow up on cases escalated - Provide administrative support assigned by Project Manager - Other ad hoc duties as assigned by Project Manager **Requirement**: Minimum N / O levels / Fresh graduate are...

**Call Center cum Admin** - Attending to inbound / outbound calls - To address customer issues and resolve them in a timely and efficient manner. - Ensure follow up on cases escalated - Provide administrative support assigned by Project Manager - Other ad hoc duties as assigned by Project Manager **Requirement**: Basic English / Short notice will be...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

Job Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...