Service Desk Engineer

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and...

**Job Overview**: We are looking for a dedicated **Service Desk Specialist** to join our team. This role serves as the first point of contact for clients, providing technical support and ensuring excellent customer service. **Key Responsibilities**: - Answer incoming calls and make outbound calls when required. - Deliver **First Call Resolution (FCR)** by...

10 years exp **Roles & Responsibilities** **MAIN DUTIES AND RESPONSIBILITIES**: (a) Technical Service Support - Set-up, install, buy-off and commission new semiconductor equipment at customer sites - Provide pre and post sales technical support to service and upgrade equipment e.g. change-kits, new design modules, features and capabilities - Trouble-shoot...

**Job Highlights** - Friendly environment - Travel Opportunities - Great Salary Package **Roles & Responsibilities**: - Provide field **technical support on-site at customers’ semiconductor manufacturing facilities.**: - **Responsible for Test systems installation and de-installation, external traceability calibration, system options upgrade and system...

**Responsibilities** - Familiar in understanding the ship’s electrical drawings, manuals and test instruments. - Familiar in commissioning and troubleshooting of BWTS & Scrubber equipment’s. - Familiar in Calibration (Gas sampling systems, Portable gas instrument, Fixed gas detection system, Gauges, Pressure transmitter, Temperature sensor). - Fault...

Client: Engineering Industry Location: AMK (Working onsite), 8.30am - 6pm / 5 Days (Weekend Standby) Salary: $2500 - $4000 (Based on experience and capability) Diploma / Degree in Mechanical/Electrical Engineering or ACMV related discipline. Experience in checking and diagnosing fault in the Chilled water Fan Coil (CHWFCU) and Air Handling Units (AHU)...

Job summary: Responsible for account management in providing post-sales customer support services or field servicing to company's local and overseas customers. Customers support services or field service servicing include installation, relocation, on-site remedial, field change orders (FCO), etc. Job description: Provide after-sales service support for...

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered...

Industry/ Organization Type: Safety Tech MNC - Position Title**:Service Engineer (Marine)**: - Working Location: North-East - Ang Mo Kio - Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm) - Salary Package**:Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance**: - Duration: Permanent **Key Responsibilities** - Inspecting...

3 years exp **Roles & Responsibilities** Job Requirements: - Have a minimum 3 years experience in client servicing in engineering sales. - Possess a Diploma preferably in Engineering - Able to sell, up-sell and cross-sell - Possess a strong positive attitude towards selling and customer service - Able to work well in a fast-paced environment - Good team...