Service Desk Specialist

**Position Summary**: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) **Key Responsibilities**: Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work...

**Responsibilities** - Having experience in AWS cloud infra setup, experience with CIX cloud infra. - Preferably familiar with evolve framework. - Knowledge of Linux, AIX, JBOSS, MariaDB, SQL, Shell - Exposure to banking industry is a plus - Dynamic individual with thirst to learn - Strong team player with excellent inter-personal skills - Ownership oriented...

Are you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and...

1. Provide Firs Call Resolution (FCR) tec re calls - answered a timely manner. 2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. 3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain...

We are looking for an energetic and passionate technical specialist to help us realise our vision of building the next-gen learning community of empowered future technology leaders and learners. To realise our vision, we need to be at the forefront in both learning technology and technology in our daily use. We believe that IT should be an uplifting force in...

**Company Description** **We are a 30 year international freight forwarding company established in 1995. We are looking for enthusiastic and motivated individuals to join our growing freight forwarding business! If you’re passionate about logistics and ready to take on new challenges, we want to hear from you!** **Role Description** This is a full-time...

Role Description This is a full-time on-site role for a Logistics Specialist at Astro Express Logistics P/L in Singapore. The Logistics Specialist will be responsible for managing day-to-day logistics operations, overseeing supply chain management, ensuring timely deliveries, and providing exceptional customer service. Job Scope Assist in coordinating and...

The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such. Unlike other companies customer service, our customer service team plays a huge part in our...

The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such. Unlike other companies customer service, our customer service team plays a huge part in our...