IT Problem Management Lead

**Responsibilities**: - Work with Technology & business leaders to understand the impact of problems. - Work throughout the entire organization, leveraging other resources for knowledge, skills, and assistance in the diagnostic process. Responsible for coordinating all aspects of problem diagnosis and resolution. - Maintain an overview of the problem queue,...

**Make an Impact by**: - Qualifying problem cases. - Performing root cause analysis. - Suggesting work around or permanent fix. - Process related responsibilities (e.g. ISO). - Perform audits and critical problem investigations as required by the organization. - Leading a team of problem managers and analysts. - Using analytics tools in making data driven...

About the job Major Incident & Problem Manager Key Highlights: Opportunity to work with a dynamic, industry-leading company Responsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central point of contact during incidents,...

**About the Role**: You will be working closely with one of our major client in the mining industry and will be based in Singapore. You will be working to help our client operationalize the incident and problem management processes for the Asia Pacific customer services delivery. Although this role is dedicated to this client, you may also have exciting...

Responsible for coordination of capacity and allocations, ensuring maximum utilization of vessels based on commercial priorities and optimal customer care. Establish and maintain a highly professional relationship with various stakeholders within the organization, acting as a liaison between commercial and sales management and operational Line Management....

**About BCS** BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central...

**Job Description -** Incident/Problem Management - Support P1/P2 Critical Incident & Problem Management - After hours on call support - Impart a sense of absolute urgency in getting a resolution - Participation in the P1 and P2 calls and send out communication to TS management on alert of incident/updates - Participation in the Problem management to...

Department: Marine Experience required: 8 - 10 years Job title: Supervisor/ Assistant Manager - Marine Superintendent Department - Marine Direct reports - Head of Marine Job purpose The Marine Superintendent plays a key operational role in ensuring the safe, compliant, and efficient QHSSE and marine operations of vessels under management. This...

Job title: Assistant Manager/Supervisor - Marine Standards Department - Marine Direct reports - Managing Director Job purpose The Marine Standards Supervisor is responsible for developing the company's Safety Management System (SMS) and its continuous improvement, ensuring that the company's SMS, Quality, Health, Safety, Security, Environmental...

Job title Assistant Manager - Accountant Department Finance Direct reports Managing Director Job purpose This role will be responsible for financial reporting, analysis and finance related duties pertaining to ship management activities. Main tasks and responsibilities Comply with IMS and all relevant international rules and regulations Ensure all duties are...