Customer Engagement Executive

2 days ago

Singapore LEARNING POINT ACHIEVERS PTE. LTD. Full time

**Job Highlights**
- **5-Day Work Week (1 Weekend)**:

- **Attractive Remuneration**:

- **Career Progression Opportunities**

**Job Description
We are looking for an enthusiastic and skilled customer engagement executive to provide high-quality and effective support in implementing communications and engagement initiatives. He/She will possess the ability to take initiative to complete complex tasks and projects quickly and autonomously, and react with appropriate urgency to situations that require a quick turnaround.

**Responsibilities**:

- Acquire and maintain strong knowledge of the organisation’s programmes, services and processes
- Keep abreast of latest MOE initiatives to stay relevant with customers’ needs
- Actively promote and upsell programmes to both prospective and existing customers
- Attend to customers’ needs and enquiries in a prompt and service-oriented manner
- Build rapport and maintain a positive relationship with all customers
- Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner
- Handle registration, student movements (transfers/withdrawals) and payment collection in accordance with the centre’s SOPs
- Maintain an updated record of customer interactions, including inquiries, feedback and complaints
- Escalate unresolved customers’ feedbacks and grievances promptly to the Centre Manager or Management
- Provide support and assistance to teachers and students whenever required
- Maintain a strong communication link between teachers and parents to ensure a seamless client experience
- Assist in other adhoc duties as assigned

**Job Requirements**
- Minimum Diploma holder
- Strong proficiency in spoken and written English
- Possess emotional maturity and passion for customer service
- Good team player with ability to work with mínimal supervision
- Able to work shift hours and on weekends (4 weekdays and 1 weekend)
- Positive, extroverted and outgoing personality

  • Customer Engagement Executive

    7 days ago

    Singapore ICF INTERNATIONAL PTE. LTD. Full time

    The Customer Engagement Executive plays a key role in strengthening customer relationships and ensuring seamless engagement experiences while also supporting internal operations for senior leadership. This role is responsible for managing customer interactions, assisting with billing processes, coordinating administrative arrangements for the C-suite, and...

  • Customer Engagement Executive

    4 days ago

    Singapore ICF INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe Customer Engagement Executive plays a key role in strengthening customer relationships and ensuring seamless engagement experiences while also supporting internal operations for senior leadership. This role is responsible for managing customer interactions, assisting with billing processes, coordinating administrative arrangements...

  • Customer Engagement Executive

    4 days ago

    Singapore beBeeAcquisition Full time $4,000 - $6,000

    Account Development SpecialistJob Summary:Promote banking products to customers at various branches, building relationships and driving acquisition targets.About the Role:Promote and market banking products to potential customers at various bank branches.Build long-lasting relationships with customers and drive growth targets.Support branch activations,...

  • Customer Engagement Executive

    7 days ago

    Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    **Position: Customer Engagement Executive** **Location: North East** **Working Hours: 5 days, 44 hours** **Salary: Up to $4,000 **Responsibilities**: - Administration of music schools operation, both direct and sateliite centers. - School fee payment control including accounts receivable monitoring and all GIRO process. - Update and maintain school...

  • Customer Engagement Executive

    2 weeks ago

    Singapore LEARNING POINT KIDS PTE. LTD. Full time

    We are looking for an enthusiastic and skilled customer engagement executive to provide high-quality and effective support in implementing communications and engagement initiatives. He / She will possess the ability to take initiative to complete complex tasks and projects quickly and autonomously, and react with appropriate urgency to situations that...

  • Head of E-mail Automation

    2 weeks ago

    Singapore TÜV Süd Customer Engagement & People GmbH Full time

    **Tasks** - As the Head of E-Mail Automation, you will lead our efforts in leveraging the E-Mail marketing platform execution and best practice to enhance customer engagement, drive revenue, and optimize operational efficiency. You will lead a team of E-Mail automation specialists and be responsible for developing and executing strategies that utilize...

  • Sales & Service Associate

    1 week ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    2 weeks ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    5 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    7 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...