
Japanese Speaking Customer Service Advisor
2 weeks ago
**_Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh? _**
**_If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?
- **
If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energized and empathetic people who speak both Japanese and English fluently to join our growing team of advisors in Singapore
**About the role
Our Consumer and Shopper Engagement Team handles over three million queries across five global contact centres from LEGO fans every year and we respond to consumers in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a huge range of topics, which makes every day totally different.
**Core Responsibilities**
- Respond to customers in Business level Japanese and English (both spoken and written).
- Connect with our customers in a fun and engaging way to help build stronger and longer-lasting relationships with them.
- Assess and solve brick-based problems quickly and confidently using the latest CRM tools.
- Cover a variety of shifts and weekends to ensure we offer best-in-class service.
- Represent the LEGO brand through our unique tone of voice.
- Prioritize and multitask to meet our customers’ expectations.
**Play your part in our team succeeding
The LEGO Group is a more than 90 years old family-owned company who is true to our values of inspiring and developing kids.
Our Consumer and Shopper Engagement Advisors are motivated, multi-lingual, natural engagers with a positive attitude that is maintained even under pressure. We strive for employees to have a great **work-life balance **because it is important to have a satisfying career in addition to a happy private life. This position also gives Advisors the ability to be the voice of the consumer and deliver feedback to our internal stakeholders.
**Do you have what it takes?**
- Previous experience working in a customer facing role is a plus
- Proficiency using a computer, ability to quickly learn how to use different software
- Excellent people skills and emotional intelligence
- Attention to detail and ability to multitask and to prioritize
- Resilient mindset and ability to work in a fast-paced environment
- Highly proficient in both written and verbal in Business level Japanese and English to communicate effectively with our consumers in the Japan market.
-
Japanese Speaking Customer Service Advisor
4 days ago
Singapore LEGO Full time**Location** - Singapore, Singapore **Job ID** - 0000015377 **Category** - Consumer Service & Contact Center Operations **_ Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?_** **_If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?_** If you think you can...
-
Singapore LEGO Full time**Location** - Singapore, Singapore **Job ID** - 0000015377 **Category** - Consumer Service & Contact Center Operations **_ Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?_** **_If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?_** If you think you can...
-
Customer service Japanese speaking
1 week ago
Singapore GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. Part timeRoles & Responsibilities[JOB ID: 1073030]Responsibilities:Handling reception-related duties for customers (This center takes appointments system, so it is necessary to provide one-on-one service) General administrative duties for the store Accompanying and interpreting for executives visiting from Japan Any other ad-hoc duties assignedRequirements:At...
-
Customer Service Executive
2 weeks ago
Singapore BIDFOOD SINGAPORE PTE. LTD. Full time**Job Description**: - Assist in administrative job functions to support sales - Process and manage customers’ orders - Attending and assisting with prospects and clients - Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction - Excellent conduct to represent and uphold our company’s...
-
Customer Service Executive
6 days ago
Singapore Reeracoen Singapore Pte Ltd Full timeOur client has a global reputation in the logistics industry, providing comprehensive distribution services including air, cargo freight and regional land transportation, they are looking for a Customer Service Executive to coordinate smooth operation and communication between deliveries and customers. 【What you will be working on】 - Survey of moving and...
-
Customer Service Officer
6 days ago
Singapore SG SAGAWA AMEROID PTE. LTD. Full timeProvide sales support to Sales & Customer Services Department - Preparing of quotation to customers, follow-up on sales enquiries - Taking and placing of bookings - Telemarketing to promote company’s services - Coordinate all import & export shipments with overseas and local agents (in Japanese) - Preparing of billing to customers - Liaise with...
-
Part-time Customer service Japanese speaking
2 weeks ago
Singapore GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities (JOB ID: )Responsibilities: Handling reception-related duties for customers (This center takes appointments system, so it is necessary to provide one-on-one service) General administrative duties for the store Accompanying and interpreting for executives visiting from Japan Any other ad-hoc duties assigned ...
-
Client Service Partner
2 weeks ago
Singapore CSC (Corporation Service Company) Full timeAs a Client Service Partner, you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with various Product Managers with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global...
-
Japanese Speaking Customer Service Role
2 weeks ago
Singapore beBeeCustomer Full timeJob Title: Customer Service Representative - Japanese Speaking "> Job Description This role is focused on providing exceptional customer service to clients, ensuring a positive experience and fostering strong relationships. "> Assist with reception-related duties for customers, including handling appointments and providing one-on-one service. Perform...
-
Customer Support Specialist
6 days ago
Singapore Reeracoen Singapore Pte Ltd Full timeOur Client is a MNC Company, this role of Customer Support Specialist (Japanese Speaking) to work for a Video Marketing Company. 【What you will be working on】 - Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards. - Deliver the best services...