Current jobs related to Japanese Speaking Customer Service Advisor - Singapore - LEGO
-
Japanese Speaking Customer Service Advisor
1 week ago
Singapore LEGO Full time**_ Could you help rebuild the_**_ LEGO_**_©_**_ Eiffel Tower? Or put the _**_finishing touches_**_ on a_**_ _**_brick-built_**_ Van Gogh?_** **_If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?_** If you think you can solve these problems and lots more, then come and join the LEGO customer service team....
-
Customer Service Officer
2 days ago
Singapore Reeracoen Singapore Pte Ltd Full timeOur client handles International Sea and Air freight total logistics services. The role of a Customer Service Officer (Japanese Speaking) is to provide sales support to the Sales & Customer Services Department You will be reporting to the Sales Team Manager. 【What will you be working on】 - Preparing quotations for customers, and follow-up on sales...
-
Singapore Reeracoen Singapore Pte Ltd Full timeOur client has a global reputation in the logistics industry, providing comprehensive distribution services including air, cargo freight and regional land transportation, they are looking for a Customer Service Executive to coordinate smooth operation and communication between deliveries and customers. 【What you will be working on】 - Survey of moving and...
-
Customer Service Specialist
1 week ago
Singapore E-PORT PTE. LTD. Full time**JOB DESCRIPTION**: You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. **As a primary point of contact for our Japanese customers’ operations**, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible. You will...
-
Customer Service Executive
1 week ago
Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time**Job Descriptions** - Responsible for day to day management of all aspects of customer service - Support overseas relocation team to execute daily activities and meet objectives associated with all tasks assigned - And any other administrative duties as assign **Job Requirements** - Diploma or Degree or its equivalent - Min. 1 year in Customer Service &...
-
Customer Service Executive
1 day ago
Singapore Reeracoen Singapore Pte Ltd Full timeOur client is a Japanese Real Estate company. Presently hiring a Customer Service Executive(Japanese Speaking) to be part of their team to build relationships with the clients and to understand their needs and wants. You will be reporting to the Sales Manager. 【What you will be working】 - Liaising with the service centre by phone or by communication chat...
-
Customer Service
3 weeks ago
Singapore GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities[Job ID: 996593]Responsibilities:Assist clients with move-in, repair coordination during the lease period, and move-out procedures at the end of tenancy Provide interpretation support for non-Japanese-speaking staff communicating with Japanese-speaking clients Develop and prepare materials to enhance operational processes and...
-
Customer Service Executive
1 week ago
Singapore Reeracoen Singapore Pte Ltd Full timeOur client is a Japanese Real Estate company. Presently hiring a Customer Service Executive(Japanese Speaking) to be part of their team to build relationships with the clients and to understand their needs and wants. You will be reporting to the Sales Manager. 【What you will be working】 - Liaising with the service centre by phone or by communication chat...
-
Customer Success Manager- Japanese Speaking
1 week ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $4,000 - $4,500 Per Month **Date Posted** 18 hours ago Additional Details **Job ID** 95036 **Job Views** 31 **Job Description**: Roles & Responsibilities Our customers’ success is directly representing Expereo’s success, and the Customer Success Manager (Japanese...
-
Customer Success Manager- Japanese Speaking
1 week ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $4,000 - $4,500 Per Month**Date Posted** - 18 hours agoAdditional Details **Job ID** - 95036**Job Views** - 31Roles & Responsibilities Our customers’ success is directly representing Expereo’s success, and the Customer Success Manager (Japanese Speaking) plays a key role in...
Japanese Speaking Customer Service Advisor
2 weeks ago
**Location**
- Singapore, Singapore
**Job ID**
- 0000015377
**Category**
- Consumer Service & Contact Center Operations
**_
Could you help rebuild the LEGO© Eiffel Tower? Or put the finishing touches on a brick-built Van Gogh?_**
**_If you can keep cool when LEGO© minifigures are losing their heads, then why not join our team?_**
If you think you can solve these problems and lots more, then come and join the LEGO customer service team. We’re looking for energized and empathetic people who speak both Japanese and English fluently to join our growing team of advisors in Singapore
**About the role**
Our Consumer and Shopper Engagement Team handles over three million queries across five global contact centres from LEGO fans every year and we respond to consumers in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a huge range of topics, which makes every day totally different.
**Core Responsibilities**
- Respond to customers in Business level Japanese and English (both spoken and written).
- Connect with our customers in a fun and engaging way to help build stronger and longer-lasting relationships with them.
- Assess and solve brick-based problems quickly and confidently using the latest CRM tools.
- Cover a variety of shifts and weekends to ensure we offer best-in-class service.
- Represent the LEGO brand through our unique tone of voice.
- Prioritize and multitask to meet our customers’ expectations.
**Play your part in our team succeeding**
The LEGO Group is a more than 90 years old family-owned company who is true to our values of inspiring and developing kids.
Our Consumer and Shopper Engagement Advisors are motivated, multi-lingual, natural engagers with a positive attitude that is maintained even under pressure. We strive for employees to have a great **work**-**life balance** because it is important to have a satisfying career in addition to a happy private life. This position also gives Advisors the ability to be the voice of the consumer and deliver feedback to our internal stakeholders.
**Do you have what it takes?**
- Previous experience working in a customer facing role is a plus
- Proficiency using a computer, ability to quickly learn how to use different software
- Excellent people skills and emotional intelligence
- Attention to detail and ability to multitask and to prioritize
- Resilient mindset and ability to work in a fast-paced environment
- Highly proficient in both written and verbal in Business level Japanese and English to communicate effectively with our consumers in the Japan market.
LI-SW1
**What’s in it for you?**:
**Here are some of what to expect**:
**Family Care Leave** - We offer enhanced paid leave options for those important times.-
**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.-
**Wellness** - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.-
**Colleague Discount** - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.-
**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.-
**Your workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.
Thank you for sharing our global commitment to Children’s Rights.
**Just imagine building your dream career.**
**Then make it real.**
**Join the LEGO**®** team today.
