Customer Service Specialist
5 days ago
**JOB DESCRIPTION**:
You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. **As a primary point of contact for our Japanese customers’ operations**, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.
You will play these **Key Functions**:
- Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
- Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
- Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
- Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experienceProvide timely and effective resolution to customer issues and inquiries, escalating issues as necessary
**Job Requirements**:
- **Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers**:
- **Possess 5-8 years experience in liaising with Japanese business customers**:
- Possess a Degree or Professional Certificate relating to Japanese Language
- Experience in maritime operations (e.g. ship-owner/operator)
- May be required to respond to customers queries during Japan business hours
- Excellent communication & persuasion skills with a customer-centric orientation
- Self-motivated, patient, and a fast learner with tremendously positive attitude
- Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
- Ability to think comprehensively and solve problems
-
Customer Service Officer
23 hours ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Specialist
2 weeks ago
Singapore ZUJU GAMEPLAY PTE. LTD. Full time**Minimum Qualifications**: - Open to Shift Work (Weekends & Public Holidays) - Excellent interpersonal skills, a true people person - Experience in Customer Support processes **Preferred Qualifications**: - Highly organized and able to address multiple projects in parallel - 2+ years’ experience with digitally based environments **About the Job**: We...
-
Client Services Specialist
1 week ago
Singapore Moody's Investors Service Full time**Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...
-
Customer Service Specialist
7 days ago
Singapore Future Electronics Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Future Electronics Recruiting Specialist @ Future Electronics, a WT Microelectronics Company | Talent Acquisition, HR About the Role The Customer Service Specialist is focused primarily on ensuring that all the sales support and service activities are...
-
Customer Service Specialist
2 days ago
Singapore Future Electronics Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Future Electronics Recruiting Specialist @ Future Electronics, a WT Microelectronics Company | Talent Acquisition, HR About the Role The Customer Service Specialist is focused primarily on ensuring that all the sales support and service activities are...
-
Customer Service Specialist
2 days ago
Singapore Abcam Full timeCustomer Service Specialist (Japanese Speaker) Join to apply for the Customer Service Specialist (Japanese Speaker) role at Abcam Customer Service Specialist (Japanese Speaker) Join to apply for the Customer Service Specialist (Japanese Speaker) role at Abcam Get AI-powered advice on this job and more exclusive features. For over 25 years, Abcam...
-
Specialist, Customer Service
2 days ago
Singapore SILICON BOX PTE. LTD. Full timePosition Summary The Customer Service Specialist is accountable for excellent customer service experience. The job incumbent will have frequent interactions with internal stakeholders such as
-
Customer Service Specialist
2 weeks ago
Singapore beBeeMultitasking Full time $2,500 - $4,500Job Summary:We are seeking a skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and ensuring that customers have an outstanding experience.Key Responsibilities:Greet and serve customers in a polite and friendly manner.Take food and drink orders accurately...
-
Customer Service Specialist
2 weeks ago
Singapore beBeeCustomerService Full time $3,200 - $4,000Job Title: Customer Service SpecialistWe are seeking a talented Customer Service Specialist to provide exceptional service to our customers. As a sales professional, you will be responsible for promoting and selling products and services, achieving monthly sales targets, and providing assistance to customers.Key Responsibilities:Promote and sell products and...
-
Customer Service Specialist
4 weeks ago
Singapore Future Electronics Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Future Electronics Recruiter @ Future Electronics, a WT Microelectronics Company This role will be located in Singapore , working on-site at our office located at Expo (DT35/CG1) fully sheltered from the MRT. About the Role The Customer Service Specialist is...
