Manager, IT Optimisation Team

1 week ago


Singapore Nanyang Technological University Full time

Responsibilities- It involves collaborating and communicating with relevant stakeholders on change requests, testing and change management prior to rollout of new features and functionalities.-
- Implement modules in HMS to optimize processes or process re-engineered from other systems.-
- Provide effective user support structure where users’ inquiries / issues are addressed effectively, and making sure that user guide is developed and updated for HMS.- Handling ad-hoc projects as and when assigned.- Lead the analysis of data to derive insights for informed decision-making.- Perform Business Process Re-engineering to optimise productivity and satisfaction.

**Requirements**:
- Degree and Diploma holders with relevant IT or system administration with 5 to 8 years of relevant experience- Demonstrates excellent skills in teamwork and collaboration.- Organized and able to work well under pressure and with tight deadlines.- Pro-active to engage stakeholders.- Strong knowledge of Excel functions, MS Forms, and reporting tools.- Proficiency in data analysis and deriving actionable insights.- Prior experiences in hostel management and/or IT support role will be an added advantage.

Hiring Institution: NTU



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