Helpdesk Lead

**Responsibilities**: - Assist Head of Operations in managing day to day operation of Helpdesk Coordinating internal resources and facilitating work with other teams and drives continuous improvements in operations. - Oversees the Helpdesk operation, setting long term objectives and short term goals to ensure service quality and all KPIs are met - Conduct...

24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). Work 3 shift a week and rest 4 days. - English speaking - Location at HPTC commonwealth - Shift allowance of $150 monthly - O levels and above 1 - Customer Experience Management 2 - Customer Service Management - 24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am...

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $4,000-$6,000 Skills Requirement 2. Presentation, client managememt, data analysis, hands on running the whole operation. 3. Have experience in managing team of 50, inbound and outbound & resource planning 4. Should know how to manage client KPI and...

**About CGSI** CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia. CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking,...

Job DescriptionThe primary objective of this role is to provide exceptional technical support and leadership to the helpdesk team. As a senior IT professional, you will be responsible for supervising a team of helpdesk agents, allocating and prioritizing support tickets, and providing coaching and mentoring to ensure high-quality service delivery.Key...

Job Description The primary objective of this role is to provide exceptional technical support and leadership to the helpdesk team. As a senior IT professional, you will be responsible for supervising a team of helpdesk agents, allocating and prioritizing support tickets, and providing coaching and mentoring to ensure high-quality service delivery. Key...

**Position Summary** As an IT Helpdesk Manager, you are responsible for leading a desktop support team, ensuring timely and effective resolution of IT support requests and incidents. IT helpdesk manager also responsible for overseeing, delegates, and participates in the diverse job tasks of the desktop support including but not limited to, hardware and...

Job Title: Helpdesk Agent (L2) – IT Service Management Employment Type: 12-Month Renewable Contract with NTT DATA Singapore (Deployed to a Leading

**Overview** We are seeking an experienced and customer-focused **Senior Helpdesk Specialist**to join our IT support team. This role is responsible for providing advanced technical support, overseeing helpdesk operations, and ensuring the timely resolution of complex IT issues. You will also mentor junior staff, contribute to process improvements, and...

24x7 Helpdesk Lead on 12 hrs shift - Contract = 12 months This is a 12 months contract assigned to our client Work Location: near Commonwealth MRT Salary Range : $5,500-$6,500 Work Schedule 1. 24x7 helpdesk agent - 12 hours shift 2. As a Lead needs to be flexible on schedule 2. Mainly 7pm to 8am or 7am - 8pm on weekends. 3. Work 3 shift a week and...