Customer Service Officer/executive
2 weeks ago
In charge of building rapport and relationship with hotel concierges, front desk and hotel staff
- Maintain and service a pool of Concierge accounts to help promote SIC Tours
- Update them on new tours and promotions
- To give guests Courtesy or service call 3 hours after flight lands and coordinate with driver
- Check on tour bookings daily and follow up accordingly if need arises
- Check on Guide availability on weekly basis and update on excel file and share with department
- Assign guides for walking tours, raffles tour as and when required
- Sales calls of 15 visits a month to maintain rapport with concierges / travel agents to provide latest brochures / updatesTo promote PWA, e-itinerary and ChatbotCreation of Whatsapp group to service concierges immediately
- Manage DO mobile on weekly basis and attend to all activities or incidents occurring while on dutyHandle Chatbot, get familiar and manage messages as and when neededStock taking of tickets every end of the monthIssuance of ticket
- Ordering and sorting out all expired tickets
- To maintain daily SIC Tour master list on file for everyone to access in case anyone needs to check on booking status
-
Customer Service Officer
2 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Executive
1 week ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
-
Customer Service Executive
3 days ago
Singapore CIVIL SERVICE CLUB Full timeAbout the PositionWe are seeking a dynamic and results-driven Clubhouse Executive to join our team at CIVIL SERVICE CLUB. As a key member of our operations team, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our clubhouse.ResponsibilitiesManage the front office, including check-in and...
-
Customer Service Officer
3 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ø Ensure high standards and excellence in customer service experience for all enquiries. Ø Attend to check-in watches brought in by customers. Ø Process document for check-in and take photographs of check-in watches. Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers. Ø Follow-up...
-
Customer Service Officer
1 week ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
-
Customer Service Officer
2 weeks ago
Singapore THONG LEE CONTAINER SERVICE PTE. LTD. Full timeIndustry Type**:TRANSPORTATION**: - Position Title**:Customer Service Officer**: - Working Location: JURONG AREA - Working together with the customer to make sure that every container detail is proper and put onto the vessel - Using to PSA Portnet for monitoring the vessel berthing. - Create customer order to the internal system. - Duration:...
-
Customer Service Officer
3 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full timeMinimum N or O level - Good communication and administrative skills - Previous customer service experience is plus. - Knowledge of Micro-soft Office esp Excel & Word, is a MUST - Knowledge of watch industry/ interest in watches is an advantage. - Attention to details is important, especially during check-in watches. Not Specified
-
Customer Service Executive
2 days ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Customer Service Executive - BYD/Denza 5.5 days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with...
-
Customer Service Executive
5 days ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Customer Service Executive - BYD/Denza 5.5 days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with...
-
Front Office Executive
18 hours ago
Singapore Civil Service Club Full timeCompany Civil Service Club - csc.sg Designation Front Office Executive (Clubhouse Executive) Date Listed 21 Jan 2025 Job Type Entry Level / Junior Executive - Part/Temp Job Period Immediate Start, Permanent Profession Customer Service / Communications Industry Hotel and Accommodation Services Location Name Address 2 Netheravon Rd, Singapore...
-
Executive Office Assistant
1 week ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeWe are seeking an Executive Office Assistant to join our team at Treetops Executive Residences.The successful candidate will have 1-2 years of experience in a similar role, with proficiency in Microsoft Office Suite and excellent communication skills.As an Executive Office Assistant, you will be responsible for managing office activities, maintaining the...
-
Customer Service
2 days ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with merchandise and...
-
Customer Service
22 hours ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeRoles & Responsibilities Job Description: You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with...
-
Temp Customer Service Officer
4 days ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**CONTRACT JOBS!**: **(5 Months)**: **TEMP CUSTOMER SERVICE OFFICER**: **(LOCAL ADMISSIONS)**: SINGAPOREANS/ PRs ONLY **( **Salary - **$2,000 to $2,300 **) **LOCATION** Jurong | Pioneer **JOB DESCRIPTION** - To assist in answering calls for the Call Centre. - Assist in other ad hoc duties assigned by the reporting Supervisor. **WORKING HOURS** - Mondays...
-
Customer Service Officer
5 days ago
Singapore CANDID WATER COOLER PTE LTD Full time5-day week (Monday to Friday) Regular office hours: 8.30 am to 6.00 pm Easily accessible work location: International Plaza (above Tanjong Pagar MRT station) On-the-job training will be provided **Benefits**: Career advancement opportunities and job rotation for Customer Service Officers and Customer Service Executives with the potential for supervisory...
-
Customer Service Specialist
2 days ago
Singapore DN & Associates Executive Search Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...
-
Customer Service Executive
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...
-
Customer Service Officer
2 weeks ago
Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full timeIn this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...
-
Customer Service/operation Executive
2 weeks ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time**Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...
-
Customer Service Executive
4 days ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...