Guest Relations Officer

2 weeks ago


Singapore JET QUAY PTE. LTD. Full time

**Key Tasks/Accountabilities**:

- Providing superior customer service to lounge guests with extensive F&B knowledge and skills to ensure that all service standards are of the highest level
- Serving guests in safe and efficient compliance with policies and procedures
- Assist when necessary to ensure optimum service to the guests
- Accommodate guest requests expediently and courteously
- Ability to maintain company’s standards, policies and procedures
- Handle lounge facilities, F&B related inventories, service discrepancies, emergencies, injuries, missing articles, damage and safety hazards
- Any other assigned duties as assigned

**Job Requirements**:

- At least 1 year experience in service or hospitality industry
- Have F&B knowledge and serving background
- Well grooming standards
- Food Handling/Safety Cert preferred



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