Guest Relations Officer

3 weeks ago


Singapore SENTOSA BEACH RESORT PTE LTD Full time
Roles & Responsibilities

Shangri-La Rasa Sentosa, Singapore

We are looking for a Guest Relations Officer to join our team

As the Guest Relations Officer, we rely on you to:

  • Enhance guest relations and loyalty scores
  • Provide support to ensure a smooth and efficient Guest Relations Operation
  • Handle all guest requests in a timely, professional, and efficient manner
  • Provide all-rounded guest services such as checking in and out
  • Contribute towards a memorable hotel experience for all guests

We are looking for someone who:

  • Preferably has relevant hospitality experience, preferably in the hotel/resort environment
  • Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination
  • Has experiences in guest loyatly program
  • Wiling to do shift work

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now

Tell employers what skills you have

Front Office
Housekeeping
Interpersonal Skills
VIP
Hospitality Industry
Opera
Communication Skills
Customer Service
Hotel Management
Customer Service Experience

  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Officer**to join our team! As the **Guest Relations Officer**, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient...


  • Singapore Bitdeer (NASDAQ: BTDR) Full time

    Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)4 days ago Be among the first 25 applicants Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)Get AI-powered advice on this job and more exclusive features. About Bitdeer Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for...

  • Guest Relations

    2 weeks ago


    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25121967 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Relations

    2 days ago


    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25113438 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time

    **Guest Relations Officer **The Role Summary Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism. The...


  • Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure...


  • Singapore 33CLUB PTE. LTD. Full time

    Warmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...


  • Singapore W SINGAPORE SENTOSA COVE HOTEL Full time

    Are you an outgoing person who loves to meet and interact with people? Do you believe that all guests should feel welcomed from the moment they step into the hotel to the moment they leave? Then you are that special someone that we have been looking for all this time. Reporting to the Welcome Manager, you will be responsible for providing a welcoming,...


  • Singapore HOTEL NUVE PTE. LTD. Full time

    Roles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations OfficerJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs. Ensure all reservations are entered in timely and...