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Client Account Manager

3 weeks ago

Pasir Ris, Singapore Ashtead Technology Full time

**What you’ll be doing**:
Join our Survey & Robotics team, you will act as the main point of contact between our key clients and internal teams, where your focus will be delivering superior client service that drives loyalty and repeat business.

You'll collaborate with our clients to understand their unique needs, offering innovative solutions and guiding them smoothly through any challenges that arise during their projects.

You’ll also play a pivotal role in keeping clients informed about the latest advancements at Ashtead Technology, showcasing how our cutting-edge equipment can enhance their operations. Building strong, collaborative relationships with our workshop and technical support teams will be essential to ensure seamless product delivery and ongoing support.

Additionally, you’ll stay ahead of the curve by gathering valuable market and competitive insights, identifying emerging trends and new opportunities that help propel our products and services to the next level.

**What experience you’ll bring**:
This is a great opportunity to join a dynamic and results-driven team and drive long-term success with our valued clients.

What will help you be successful in the role?
- Experience working as Survey Technician, and the interest to make a move into a client facing role OR
- Experience working in a similar role previously, with thorough knowledge of Survey and the Subsea industry
- Strong interpersonal skills, organisation and capability to successfully operate in a customer focused, service orientated environment
- Ability to manage the full customer relationship journey from initial approach to order closing and continued relationship management

**Who we are**:
Established in 1985, Ashtead Technology is a leading provider of subsea equipment rental solutions, advanced underwater technologies, and support services to the global offshore energy sector. With over 40 years of experience, we specialise in enabling customers to understand the subsea environment and manage offshore energy production infrastructure, including offshore wind farms and oil and gas platforms. Our offering spans the entire lifecycle of these infrastructures, with over 85% of our equipment fungible across both markets.

Headquartered in the UK, Ashtead Technology operates globally with over 600 staff and more than 30,000 assets, making us one of the largest independent rental fleets in the industry. We continue to invest in equipment and have a strong in-house engineering capability to provide the most technologically advanced solutions. Our growth, driven by strategic acquisitions and organic expansion, culminated in a successful IPO in 2021, with shares now trading on the AIM market of the London Stock Exchange.

**What we can offer**:

- A dynamic & collaborative team environment where your contributions are valued, and your ideas welcomed
- A positive and inclusive company culture that fosters collaboration, creativity, and mutual respect among team members