Client Account Manager
3 days ago
**What you’ll be doing**:
Working within our Survey & Robotics team, you will act as the main point of contact between our key clients and internal teams. You will have a key focus on delivering superior client service and ensuring repeat business from our existing clients.
You will work with our clients to understand their wants and needs, suggesting problem solving solutions and working with them through any issues which may arise during their projects.
You will be responsible for keeping our clients up to date with the newest developments within Ashtead Technology and how our latest equipment can positively impact their operations. You will also build strong relationships internally, liaising regularly with our workshop and technical support teams to ensure products are delivered to our clients and supported thereafter.
Gathering intelligence on the market and competitive landscape is another key aspect of this role in order to be able to identify emerging market trends and new opportunities for the Group’s products and services.
**What experience you’ll bring**:
This is a great opportunity to join a dynamic and results-driven team and drive long-term success with our valued clients.
What will help you be successful in the role?
- Experience working as Survey Technician, and the interest to make a move into a client facing role OR
- Experience working in a similar role previously, with thorough knowledge of Survey and the Subsea industry
- Strong interpersonal skills, organisation and capability to successfully operate in a customer focused, service orientated environment
- Ability to manage the full customer relationship journey from initial approach to order closing and continued relationship management
**Who we are**:
Established in 1985, Ashtead Technology is a leading provider of subsea equipment rental solutions, advanced underwater technologies, and support services to the global offshore energy sector. With over 40 years of experience, we specialise in enabling customers to understand the subsea environment and manage offshore energy production infrastructure, including offshore wind farms and oil and gas platforms. Our offering spans the entire lifecycle of these infrastructures, with over 85% of our equipment fungible across both markets.
Headquartered in the UK, Ashtead Technology operates globally with over 600 staff and more than 30,000 assets, making us one of the largest independent rental fleets in the industry. We continue to invest in equipment and have a strong in-house engineering capability to provide the most technologically advanced solutions. Our growth, driven by strategic acquisitions and organic expansion, culminated in a successful IPO in 2021, with shares now trading on the AIM market of the London Stock Exchange.
**What we can offer**:
- A dynamic & collaborative team environment where your contributions are valued, and your ideas welcomed
- A positive and inclusive company culture that fosters collaboration, creativity, and mutual respect among team members
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