Account Manager

19 hours ago

Pasir Panjang, Singapore Green Park Content Full time

**Account Manager**

Green Park is an award-winning global agency with offices in London, Jakarta, Singapore, New York and Sao Paulo.

We specialize in digital content that connects with your audience. We bring data-driven insight and expertise in ‘always on’ SEO content to inform exceptional creative execution that can be measured, forecasted and drives results.

Green Park’s continued success is dependent on the strength and depth of our valued long-term client relationships.

Our relationships are proactive and never passive, we are tireless in our pursuit of knowledge and understanding of our clients' business, needs, challenges and competitors.

Here at Green Park, Creatives is at the core of what we do, as performance-driven leaders in the industry.

**What The Job Covers**
- Understands client's goals, challenges & expectations and be an advocate of the client's brand
- Ensure accurate briefs are provided to members of the team, including timelines, and drive the process through to delivery of job in conjunction with senior account handlers
- Maintain good day-to-day communications with our clients, proactively keeping them up to date on project statuses and gaining responses to GPC’s questions
- Build strong relationships with clients so that the clients would position the agency as a trusted partner
- Ensure client response rates are maintained at a professional and appropriate level at all key milestones within the project
- Support clients in understanding the steps involved in projects, providing explanations where required
- Ensure that the team has all information they need, liaise with all departments within GPC to bring together the relevant delivery team and work hand in hand with the team to drive the right response and best way to deliver the work, to the highest quality, including to ensure work progresses are on track
- Keep the team updated with any relevant industry developments, trends, competitors related activities that you find, whether related to our business or our clients
- Reconcile projects regularly, provide internal status updates of the projects and flag to Account Manager where activity has gone beyond the scope
- Supports account upsell and value-add projects for clients

**Who we’re looking for**
- 3+ years of account management and client services experience in online advertising in outbound sales
- Bachelor’s Degree in a relevant field
- Fluent English
- Prior experience at an online publisher, ad exchange, ad network, DSP, or other online advertising and online content position
- Understanding of the Asian market and digital landscape
- Proven stellar record of achieving targets and objectives
- Excellent written and verbal communication skills and ability to conduct sales presentations

**Who we are**

We are the tech and talk operating at the core of content marketing, digital strategy, and technological expertise. Our dedicated team of content and SEO experts, editors, journalists, designers, photographers and videographers are with clients every step of the way when it comes to ensuring that their brands connect with the right audience.

Our results-oriented team helps clients to foster growth and thrive in the global digital landscape, through data discovery, editorial planning, sharp content, and innovative distribution—all underpinned by our SEO methodology.

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