Restaurant Manager

1 week ago

Tanglin, Singapore The Black Hole Group Full time

Join Our Team at **Small Batch, Botanic Gardens**

Nestled at the entrance of the Jacob Ballas Children’s Garden, family-friendly brunch café by **The Black Hole Group**. We are seeking a passionate and experienced **Restaurant Manager**to lead our vibrant team.

This role comes with a balanced **5-day work week** and a **guaranteed Monday off**—giving you the perfect chance to enjoy a quieter day for yourself while recharging for the week ahead.

**What You’ll Do**_**:_
- Report directly to the Area Manager.
- Demonstrate the ability to lead, be proactive, and have initiative.
- Oversee the daily operations on shifts.
- Ensure proper uniform, punctuality, and grooming are according to company policy and standard.
- Ensure proper hygiene as prescribed in the company guidelines.
- Understand and manage the operational systems of the outlet they are based in.
- Maintain a positive environment and culture which provides fast, efficient, and friendly service for both customers and staff.
- Maintain a clean and organised environment and when necessary, assist with the packing of stocks.
- Responsible for planning and scheduling of staff, payroll and inventory management.
- Follow customer service and drinks per Standard of Procedures.
- Provide guidance and set examples for staff to ensure that Standard Operating Procedures are maintained and followed.
- Proactive in solving customer’s problems and providing satisfactory solutions to various situations.
- Perform and supervise POS duties and Front of House duties including ordering, serving, greeting of customers, opening and closing procedures.
- Identify and report any potential work hazards, operational inconsistencies, and machine break down to the Operation Manager. Investigate and document these incidents, if required.
- Be the “Owner” and Role Model of the service initiative during your shift.
- Oversee the hiring and interview process of new applicants.
- Manage the appraisal process for the outlet.

**What You’ll Bring**_**:_
- Eye for detail.
- Fun and energetic personality with a positive attitude to serve with customer delight.
- Ability to multitask.
- Good customer service and communication skills.
- Ability to remain composed and work under pressure - specifically during busy dining periods.
- Ability to work overtime, on special events, weekends and Public Holidays when needed.
- Above all, a passion for what you do.

**Why Us**:

- **Flavourful Challenges**: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
- **Culture Matters**: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
- **Training and Growth**: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
- **Employee Benefits**: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
- **Team Appreciation**: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

**Job Types**: Full-time, Permanent

Pay: Up to $4,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee assistance programme
- Employee discount
- Food provided
- Health insurance
- Professional development

**Experience**:

- Restaurant management: 5 years (preferred)

Work Location: In person

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