Service Captain

**JOB RESPONSIBILITIES**:

- Assist Supervisors and Managers in ensuring the smooth daily operation of the cafe
- Ensure customers have a pleasant and memorable dining experience
- Constantly obtain customer feedback during operations to ensure satisfaction
- Monitor setup, maintenance, cleanliness and safety of dining areas
- Perform duties like ordering, serving, clearing and setting of tables
- Promote sales and be familiar with promotions and menu
- Attend to customer complaints (if any)
- To handle cashiering duties
- Assist to upsell promotions
- Constantly motivate & cultivate a team spirit in the restaurant
- Maintains utmost service standards and discipline/grooming among the service staff
- Supervise and train the service staff to Cafe standards of excellence
- Adhere to company’s standard operating procedures
- Required to act as Manager on Duty in absence of the Managers & Supervisors
- Any other appropriate duties and responsibilities as assigned

**JOB REQUIREMENTS**:

- Possess 2-3 years of F&B service experience
- No cert required.
- Strong public relations skills
- Possess good communication & interpersonal skills.
- Able to work independently and as a team.
- 5 day work week

Pay: $2,500.00 - $3,200.00 per month

**Benefits**:

- Dental insurance
- Employee assistance programme
- Employee discount
- Food provided
- Health insurance
- Professional development

Schedule:

- Day shift
- Late shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person