Guest Relations Executive

1 week ago

Singapore Reeracoen Singapore Pte Ltd Full time

Our client is a Japanese travel agency. They are currently looking for a Guest Relations Executive (Japanese Speaking) to join the team
- 【What you will be working on】- Geet and assist guests upon arrival and departure including courtesy calls
- Support the department in managing the inbound travel operations of FIT/Groups originating from Japan & other region.
- Coordinate and assist with special requests and arrangements.
- Provide Customer Service i.e. After Office Hour hotline handling on Duty Rotation basis
- Develop and maintain strong relationships with guests to enhance their experience.
- Monitor guest feedback and take proactive steps to resolve issues and enhance guest

satisfaction.- To be accountable and responsible for the overall service delivery i.e. onsite service
- To ensure understanding and compliance with all Travel policy and operational procedures in all markets

**Qualifications**:
**Requirement**:

- 【What they're looking for】- Possess at least a Bachelor's/College Degree in any field (preferably Travel and Tourism or equivalent).
- Min. 3 years relevant working experience with in-depth Inbound Travel Industry knowledge and experience with creative flair and good organisational skills
- Exceptional negotiation and superior communication skills
- Proven experience in dealing with Japanese FIT & Groups
- Results driven with exceptional quality focus
- Proficient in Japanese Language(At least JLPT N2), in order to communicate effectively with Japanese clients**English Level**:
**Other Language**:
**Additional Information**:
**Benefit**:

- 【What they are offering】- Variable Bonus: (Depending on Company and Individual performance)
- Annual Leave: 14 days
- Marriage, Birthday & Examination Leave
- Medical Benefit (capped at SGD500 per FY)
- Dental Benefit & Optical benefit (capped at SGD280 per FY)
- Annual Health Screening Yes
- Group Insurance that covers Life, Critical Illness, Hospitalization/Surgical, Personal Accident
- Staff Discount**Working Hour**:
8:45 ~ 18:00**Holiday**:
**Job Function**:

- Full Set
- Management accounting

  • Guest Relations Executive

    2 weeks ago

    Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time $104,000 - $130,878 per year

    POSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Relations Executive take the initiative and deliver a wide range of services to make sure that guests enjoy their...

  • Guest Relations Executive

    3 days ago

    Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time

    POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Relations Executive take the initiative and deliver a wide range of services to make sure that guests enjoy...

  • Guest Relations Executive

    3 days ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Shangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Executive(Supervisor) to join our team As a Guest Relations Executive (Supervisor) , we rely on you to: Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance...

  • Guests Relations Executive

    2 weeks ago

    Singapore THE ITALIAN ALLIANCE PTE. LTD. Full time

    We are looking for a Guest Relations Executive to provide high-quality service to our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You must be a people person, loves to meet and build rapport with guests, proactive and alert in situations. In this role, you should be an excellent communicator...

  • Guest Relations Executive

    3 weeks ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Executive(Supervisor) to join our teamAs a Guest Relations Executive (Supervisor), we rely on you to:Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily...

  • Guest Relation Executive

    1 week ago

    Singapore CIRCULAR DRAGON PTE. LTD. Full time

    Hidden behind the fridge door of an unassuming local cafe, The Dragon Chamber is an immersive, one-of-a-kind hidden restaurant, reminiscent of old-time Chinatown gambling dens and secret society hangouts. We serve guerrilla-style food that brings back age-old unconventional Chinese dishes. The Guest Relations Executive is responsible for welcoming guests...

  • Guest Relations Executive

    2 weeks ago

    Singapore V HOTEL MANAGEMENT PTE. LTD. Full time

    Assist department with daily property activities and promotions. - Encourage and assist guest to perform mobile check in and check out in the hotel. - Perform role as Front Office Executive and assist guest check in, check out and handling guest enquiries. - Perform role as a Concierge and advise guest or resident with accurate tourist information. - Manage...

  • Guest Relations Executive

    1 week ago

    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Assist department with daily property activities and promotions. - Encourage and assist guest to perform mobile check in and check out in the hotel. - Perform role as Front Office Executive and assist guest check in, check out and handling guest enquiries. - Manage and resolve guest complaints and feedback.nt with accurate tourist information. - Manage and...

  • Guest Relation Executive

    2 weeks ago

    Singapore SHISEN HANTEN Full time

    COMPANY DESCRIPTION A popular eatery in Japan since the late 1950s and now making its debut to Singapore, Michelin Starred Shisen Hanten spreads the love of traditional Szechwan cuisine smack dab in the middle of Orchard Road. It is also the only 2-Michelin Starred Chinese restaurant in Singapore, for 4 consecutive years. Helmed by Chef Chen Kentaro, and...

  • Guest Relation Executive

    2 weeks ago

    Singapore Rempapa Full time

    COMPANY DESCRIPTION Damian D’Silva‘s all-day restaurant, is his personal contribution to the ongoing story of cuisine in Singapore, draws on a lifetime of custodianship and elevation of our culinary heritage, to engage the young and further the discourse on Singapore food. **DESIGNATION**: Guest Relation Executive RESPONSIBILITIES He/she has to smile...