Guest Relations Officer

2 weeks ago

Singapore TALENTS@WORK PTE. LTD. Full time

**Highlights**
- **4-Stars Hotel near Dhoby Ghout MRT**:

- **Basic salary up to $2,500/mth**:

- **8 hours rotation shift (7am to 3pm and 3pm to 11pm)**

The client who is a 4-stars hotel near to Dhoby Ghaut MRT is looking for Guest Relations Officer.

**The Role**:
The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests. He will respond courteously to guests’ request, play a part in the smooth running of the Reception administrative and cashiering duties.

**The Challenges**:

- To undertake Front of House duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
- To build a good rapport with all guests and resolve any complaints / issues quickly to maintain high quality customer service.
- To know categories, position, capacity and furnishing of every room in the premises.
- To be responsible for accurate and efficient accounts and billing processes.
- To administer all routes of Reservation to ensure that room bookings are made and recorded accurately.
- Able to furnish information regarding hotel facilities, places of interest and transport services available
- To handle all incoming and outgoing mails, faxes and messages for the guests.
- To ensure that the Reception Counter is manned at all times.
- To assist in keeping the Reception Counter area clean and tidy at all times.
- To be alert and report unusual occurrence to Supervisor on duty.
- To undertake all training as required (First Aid, Health & Safety, Customer Service).

**What it takes**:

- Minimum N Level or Higher NITEC in Hospitality Operations preferred.
- Minimum 1 years of experience in front desk service.

Joshua (R22107946)

  • Guest Relations Officer

    2 days ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Shangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Officer to join our team!As the Guest Relations Officer , we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide all-rounded...

  • Guest Relations Officer

    2 days ago

    Singapore Bitdeer (NASDAQ: BTDR) Full time

    Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)4 days ago Be among the first 25 applicants Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)Get AI-powered advice on this job and more exclusive features. About Bitdeer Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for...

  • Guest Relations Officer

    6 days ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time $104,000 - $130,878 per year

    Shangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Officer to join our teamAs the Guest Relations Officer , we rely on you to:Enhance guest relations and loyalty scoresProvide support to ensure a smooth and efficient Guest Relations OperationHandle all guest requests in a timely, professional, and efficient mannerProvide all-rounded guest...

  • Guest Relations Officer/assistant

    2 weeks ago

    Singapore SENTOSA GOLF CLUB Full time

    The Guest Relations Officer/Assistant at our esteemed golf club is responsible for ensuring exceptional experiences for all guests and members. This role requires a keen attention to detail, excellent communication skills, and a passion for providing top-tier customer service. The Guest Relations Officer/Assistant serves as a primary point of contact for...

  • Guest Relations Officer

    4 weeks ago

    Singapore GOODWOOD PARK HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesGOODWOOD PARK HOTEL PRIVATE LIMITEDOne of Singapore's most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving...

  • Guest Relations Officer

    4 days ago

    Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time

    Role This role reports to the Duty Manager / Senior Duty Manager and is responsible for the operational efficiency and serivce delivery of the Front Office areas including Reception and the Club Lounge.Job Responsibilities 1. Responsible for a smooth operation at the Reception and Lobby area especially during peak periods.2. Provides feedback to Management...

  • Guest Relations Officer

    4 days ago

    Singapore Bitdeer Technologies Group Full time

    About Bitdeer: Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter design and construction, equipment...

  • Guest Relations Officer

    19 hours ago

    Singapore Carlton City Hotel Full time $35,000 - $45,000 per year

    RoleThis role reports to the Duty Manager / Senior Duty Manager and is responsible for the operational efficiency and serivce delivery of the Front Office areas including Reception and the Club Lounge.Job ResponsibilitiesResponsible for a smooth operation at the Reception and Lobby area especially during peak periods.Provides feedback to Management on the...

  • Guest Relations

    1 week ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25065506 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • guest relations officer

    4 days ago

    Singapore Serangoon Gardens Country Club Full time $40,000 - $60,000 per year

    Key Responsibilities:1. Members/guests Interaction:Greet and welcome members/guests with a friendly, professional demeanor.Assist customers with seating, take orders, and ensure their needs are met during their visit.Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer satisfaction.2. Customer...