Training Programme Executive

6 days ago

Singapore BSI Full time

Great that you're thinking about a career with BSI

Purpose of the position
- Be the first point of contact to BSI Training Academy clients and prospects for enquiries, request, feedback and complaints.
- Co-ordinate and support administrative and logistic activities for BSI training programmes, public, in-house, and online.

Key Responsibilities and Accountabilities
- Proactively develop and follow up on leads to achieve high quality participant compositions for a portfolio of programmes and courses
- Work closely with the management for business calls and visits to develop existing and new client relationships Programme/Course management responsibilities
- Work with the Marketing and Sales team to develop/refresh marketing materials for a portfolio of assigned programmes, including website pages and digital shopfronts
- Engage potential programme audience/applicants/participants through various channels, including digital channels
- Plan and maintain training course schedule, including monitoring of course occupancy, updating and maintenance of course materials, upkeep of company website and training brochures
- Operates administrative systems and procedures required to support the training business to ensure the department runs efficiently and delivers to BSI’s standards of customer excellence
- Manage pre-course activities such as sourcing of venue and catering, tutor scheduling, payment collection, sending of course confirmation and instructions
- Manage post-course activities such as attendance tracking, the release of assessment results, certificate issuance, participant feedback and review
- To collaborate with other business units on sales, marketing and operational function to ensure training business targets can be met and uphold BSI’s standard of customer excellence
- To participate and support the continuous improvement of training operation processes
- Other duties as assigned from time to time

**Requirements**:

- Minimum diploma holder with at least two years of working experience
- Relevant experience in training or customer experience is preferred
- Excellent organizational skills to control their own workload
- Logical and practical approach to problem-solving to deal with problems constructively and swiftly
- Client-focused to provide good written and verbal correspondence
- Good team player with a positive learning attitude
- Familiarity with CRM software and process will be advantageous

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

  • Training Executive

    22 hours ago

    Singapore @ASK Training Full time

    Overview We are seeking a dynamic and motivated individual to join our team as a Training Executive. As a Training Executive, you will play a crucial role in ensuring the effective delivery of our training programs and services. You will work closely with our trainers, students, and clients to coordinate training activities and provide exceptional customer...

  • Programme Executive

    1 week ago

    Singapore INTERNATIONAL COMPLIANCE TRAINING ACADEMY PTE. LTD. Full time

    **Company outline** International Compliance Training Academy (ICTA) is the leading training provider delivering certified and non-certified training and education for the compliance professionals within the Asia Pacific Region. The certified qualifications are awarded by the International Compliance Association in association with Alliance Manchester...

  • Training Program Executive

    5 days ago

    Singapore SECURA Training Academy Full time

    JOB DESCRIPTION: - Partnering with Subject Matter Expert to develop and design e-learning training content - Develop WSQ and non-WSQ modules from conceptualization and for course accreditation - Manage LMS, schedule and implement e-learning training programmes - To review curriculum and course materials to ensure they are updated and in compliance with the...

  • Training Administrator

    1 week ago

    Singapore EON Consulting & Training Full time

    **Responsibilities**: - Ensure smooth day to day operations of the training administration function - Provide quality customer service and relations - Support training / membership / marketing - Coordinate and schedule training programs, workshops, and seminars - Assist in the development and implementation of training materials and resources - Evaluate...

  • Training Executive

    2 weeks ago

    Singapore @ASK TRAINING PTE. LTD. Full time

    We are seeking a dynamic and motivated individual to join our team as a Training Executive. As a Training Executive, you will play a crucial role in ensuring the effective delivery of our training programs and services. You will work closely with our trainers, students, and clients to coordinate training activities and provide exceptional customer...

  • Admin Executive

    3 days ago

    Singapore ASSETS TRAINING & TECHNICAL SERVICES PTE. LTD. Full time

    This role supports in training and office administration matters. The incumbent will be primarily responsible for effective running of the training administration. The scope also involves ad-hoc support as and when required. **Responsibilities**: - Assist in planning, coordinating and logistics for the smooth-running of training - Assist in managing...

  • Training Executive

    1 week ago

    Singapore @ASK TRAINING PTE. LTD. Full time

    We are seeking a dynamic and motivated individual to join our team as a Training Executive. As a Training Executive, you will play a crucial role in ensuring the effective delivery of our training programs and services. You will work closely with our trainers, students, and clients to coordinate training activities and provide exceptional customer...

  • Administrative Executive

    5 days ago

    Singapore Assets Training & Technical Services PL Full time

    _**Job Highlights**_ - Opportunity to learn - Monday - Friday, 8am - 5pm - Work Laptop will be provided - Expected Start Date: Immediate**Responsibilities**:_ - Assist in planning, coordinating and logistics for the smooth-running of training - Assist in managing in-house training management system and TP gateway -by SSG - Assist in course preparation, such...

  • Training Programme Specialist

    3 days ago

    Singapore beBeeTrainer Full time

    Job Overview:We are seeking a skilled professional to support the implementation of company-wide training programmes. This role involves organizing suitable programmes for employees addressing indicated training needs, planning annual training budgets, and ensuring accurate training records.Key Responsibilities:Support implementation of Company Wide Training...

  • Training Programme Facilitator

    21 hours ago

    Singapore beBeeTrainingSuccess Full time $90,000 - $120,000

    This role presents an exciting opportunity for a results-driven professional to thrive in a dynamic and flexible environment.">Job Description:As a Training Success Specialist, you will play a pivotal role in ensuring the success of Prosci's in-person and virtual training courses. Your key responsibilities will include partnering with our team of instructors...