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Assistant Executive

2 weeks ago

HarbourFront, Singapore Maritime Singapore Connect Full time

**Ocean Network Express (Singapore) Pte Ltd**

Purpose: Collaborate with the Sales personnel team to achieve goals in alignment with the company KPI.

1) To be proactive to enhance customer experiences and service performance for assigned key accounts.
2) To be responsible as a service owner for the delegated key account contracts while ensuring coordination and communications' effectiveness with overseas account managers.
3) To be able to analyze service performance by leveraging visibility of the data available in the ONE internal system.
4) To engage with customers actively to improve service level and provide value-added customer experiences and feedbacks.
5) To assist with rate negotiation for freight enquiries and ensure a pro-active approach for timely changes in contractual terms and filling rates.
6) To be able to analyze customer behavior KPI and service KPI performances in preparing reports for regional HQ.
7) Any other task assigned from time to time.

**Job Requirement**
- 2) Minimum 2 years of relevant working experience in similar field.
- 3) Applicant with Regional Sales support experience is preferred.- 5) Possess interpersonal skills with high level of integrity and professionalism.
- 6) Possess strong negotiation and analytical skills.
- 7) A team player who can work independently.
- 8) Self-motivated individual who is result-oriented and resilient.9) Ability to work under pressure in a fast-paced environment.**More Information**

**Job Id**
- QCWO5FXOCK44LQGECZY9**Job Function**
- Logistics**Employment Type**
- Full Time**Position Level**
- Executive**Min. Education**
- Diploma**Min. Experience**
- 2yrs**Location**
- HarbourFront**No of Vacancies**
- 1