Client Services

**Detailed functions**: **Client Relationship** - Acts as a link with the clients and the providers - Takes ownership of a number of pre-defined clients - Receives all clients services and change requests and ensures timely dispatch to the relevant departments - Liaises with internal departments to ensure the requests are carried through respecting...

Client Relationship - Takes ownership of a number of pre-defined clients - Liaises with internal departments to ensure the requests are carried through respecting deadlines - Follows up on incidents & tickets - Escalate issues to Manager when appropriate Quality Assurance - Ensures quality of the execution of client orders - Applies checking procedures and...

look for call center industry experience from good univesity and good stability in the CC industry. 9 - 6 pm work timings. This is a client centric role with the objectives as follows: 1. To ensure smooth and timely communications between the client and the bank as a single point of contact for operational matters with ownership of client queries 2. To...

Play an advisory role on client engagements - Where necessary, help structure and present recommendations to senior leadership for approval - As appropriate, play an active role in new client acquisition and new business presentations. - Drive the discussion and development of quarterly & annual business review for key brands. - Provide methodological...

**Client Administration**: - Acts as a link between Victor Buck Services, the clients and the providers - Communicates pro-actively towards the clients on production status and events - Makes sure clients’ stock of stationary is sufficient and up to date when relevant - Ensure jobs are closed for invoicing in a timely and accurately manner end of the...

Roles & ResponsibilitiesClient Service Support· Attending to clients's enquiries, issues, requests, complaints and etc via emails and phone· Proactive in following up with clients and internal teams until closure of tickets· Tickets to be raised for resolution, follow up, or actions to be taken by different teams internally· Ad hoc job requests...

Client Service Support • Attending to clients's enquiries, issues, requests, complaints and etc via emails and phone • Proactive in following up with clients and internal teams until closure of tickets • Tickets to be raised for resolution, follow up, or actions to be taken by different teams internally • Ad hoc job requests (performing...

**The Role**: The role reports into a Manager, who has line management responsibility within the PL Re Client Services team. Within the Client Services team there are separate Longevity and Protection teams. The Analyst role is responsible for manging the day-to-day operations of our reinsurance treaties. This includes data and accounts processing,...

The Role The role reports into a Manager, who has line management responsibility within the PL Re Client Services team. Within the Client Services team there are separate Longevity and Protection teams.The Analyst role is responsible for manging the day-to-day operations of our reinsurance treaties. This includes data and accounts processing, management of...

The RoleThe role reports into a Manager, who has line management responsibility within the PL Re Client Services team. Within the Client Services team there are separate Longevity and Protection teams.The Analyst role is responsible for manging the day-to-day operations of our reinsurance treaties. This includes data and accounts processing, management of...