Officer/senior Officer/executive Card Logistics

1 week ago


Singapore EZ-LINK PTE LTD Full time

**Officer/Senior Officer/Executive**

**Card Logistics, Operations & Customer Service**

The position in Card Logistics Team coordinates in executing operations processes to maintain a healthy card supply chain and associated services for EZ-Link. The staff is required to interact constantly with internal customers and external vendors, administer documentation, and expected to manage timelines

for task completion.

Card Production Processes:

- Work closely with vendors on a regular basis to fulfil and complete card production activities for EZ-Link cards (including daily exchange of reports), and highlight any issues that may arise for possible pre-emptive action by the team.
- To assist the Manager in monitoring vendor performance and ensure that all instructions provided to the vendors are followed through to completion and reporting.
- Ensure that vendors comply with established processes and requirements, including the timely submission of accurate inventory reports to fulfil month-end closing.
- To generate and prepare reports required for management reporting.
- To perform with monthly stock count of inventory at EZL storage room
- To ensure vendors update Job Order and inventory transactions via Genesis Lite IMS accurately and on a timely basis.

Card Order Fulfilment:

- To act as a liaison officer to support the Sales Team in fulfilment of job order for customized print EZ-Link cards, including activities such as triggering print job, printing reject replacement and delivery arrangements.
- To process the job order to ensure card production activities are completed according to requirements.
- To track all job orders from receipt to completion.
- To provide inventory and other support services (e.g. place order for packing) for new product launch in E-Commerce platforms.
- Efficient procurement, shipment and personalization production of form factors from vendors to EZL Bulk Centres to customers.

Services for Corporate Customers:

- To handle/pack all returned cards from vendors/partners/colleagues which include corrupted returned cards, lost and found cards, cobrand cards, and any unusable cards that may be set aside for warranty claim or disposal.

Payment Verification and Billing Process:

- To verify the tax invoices for services rendered by vendors for card logistics functions.
- To assist the Manager in raising necessary paperwork for payment/billing.

**Requirements**:

- Preferable Diploma in Supply Chain Management or relevant industry
- Preferably 1-3 years of relevant experience
- Strong interpersonal and communication skills to materialize partnerships
- Independent and able to work collaboratively as a team player and develop synergies



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