Senior Engineer, Customer Solutions

6 days ago

Singapore Singapore Technologies Engineering Ltd Full time

Job ID: 17189
- Location: Digital Hub, SG
- Description:

- **Responsibilities**
- Provide high quality pre-sales technical consultation and develop cost effective, resilient, innovative and reliable ICT solutions to win proposals and bids/tenders and achieve high customer satisfaction for the services rendered.
- Understand customers'' networking and communications requirements and provide high quality network design for customers'' WAN networks.
- Perform role of overall solution consultant integrating network solutions and managed ICT services; ensuring ICT solutions proposed by partners meet customer requirements.
- Conduct presentations on proposed solutions and new technologies to customers.
- Prepare win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed.
- Ensure quality documentation and updates for customers'' network configurations and processes.
- Provide support to project managers and partners in WAN network project implementations and support operations and service managers in post sales queries when required
- Responsible for providing technical and solutioning support to the Sales team in capturing customers’ requirements, preparing and presenting proposals.
- Work with cross functional teams to coordinate sales, post-sales and support resources to drive successful closure and implementation for customers
- Working with the Account Manager to accurately define client solutions and to help drive bids and sales
- Walk through and present to clients the various technologies and services proposed and explain technical details and value proposition of the proposed solution.
- Influence and gain approval of the proposed solution from client.
- Act as a trusted advisor for nominated client accounts.
- Develop deep technical knowledge of the products
- Coordinate internal/external resources to effectively pursue opportunities.
- Disseminate feedback to business units gained from client experiences and issues to facilitate product improvement or enhancements
- Domain knowledge to cover:
- DWDM
- Metro-E, IPVPN, Internet, Cloud Connect
- IPLC, IEPL, IMPLS
- Edge Cloud, IOT
- Enterprise Wifi, wan appliances, network switches, load balancers
- Enterprise firewall, IPS, EDR,
- SDWan, SASE, ZTNA, SSE.

**Requirements**:

- Degree/Diploma in Engineering, Computer Science or related discipline
- At least 4-7 years working experience in consultation or presales in the Telecommunications or IT Industry
- Competency in IP networks, SDN, IoT, cybersecurity or telco Cloud NFV environment.
- Strong command of English, with good interpersonal, communication and presentation skills
- Possess CCNA and preferable with network or/and ICT or/and security certifications.

  • Senior Solutions Engineer, Singapore

    1 week ago

    Singapore Wiz Full time

    Get AI-powered advice on this job and more exclusive features. Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world,...

  • Senior Solutions Engineer

    5 days ago

    Singapore beBee Careers Full time

    Senior Solutions Engineer RoleThis is a senior leadership position that requires a highly skilled and experienced professional to lead a dynamic team and drive business results. The successful candidate will need to fulfill several key responsibilities, including leading a high performing team, partnering with In-Country & Regional Leaders, and taking a big...

  • Senior Solutions Engineer

    2 weeks ago

    Singapore SolarWinds Full time

    Overview: At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. As a Senior Sales Engineer, you will be...

  • Senior Account Solution Engineer

    2 weeks ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Presales Senior Solution Architect

    2 days ago

    Central Singapore Smartedge Solutions Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Date Posted** - 5 hours agoAdditional Details **Job ID** - 130623**Job Views** - 1HPC PreSales Senior Solution Architect, Singapore for Tier 1 client. JOB RESPONSIBILITIES: Duties and Responsibilities: - Work closely with customers and prospects to understand business and technical...

  • Customer Solutions Engineer

    7 days ago

    Singapore beBee Careers Full time

    Customer Solutions EngineerThis role involves working closely with customers to understand their technical and engineering needs and provide solutions that meet their requirements.The ideal candidate will have a degree in Electrical & Electronics Engineering and 5-10 years of experience as Field Applications Engineer or R&D Engineer.You will be responsible...

  • Solutions Engineer 3

    2 weeks ago

    Singapore Viavi Solutions Full time

    Summary: Duties & Responsibilities: - VIAVI (NASDAQ: VIAV) has a 90+ year history of technical innovations that have evolved to keep pace and address our customer’s most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service...

  • Senior Solutions Engineer Position

    5 days ago

    Singapore beBee Careers Full time

    Senior Solutions Engineer Job DescriptionAs a Senior Solutions Engineer, you will play a key role in the delivery of technical solutions to integrating partners. You will provide technical consulting and product guidance, support business development, and assist partners in the implementation phase.Main ResponsibilitiesTechnical Deliveries: Manage both...

  • Senior Identity Solution Engineer

    4 days ago

    Singapore SentinelOne Full time

    **About Us**: SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the...

  • Senior Solutions Engineer, Gcr

    2 weeks ago

    Singapore NodeFlair Full time

    **Job Summary**: **Job Type** Permanent **Seniority** Senior **Years of Experience** 3-5 years **Tech Stacks** Web Api - As a _Senior Solutions Engineer_, you help break down technical barriers to enable our sales and partnerships team to show high growth, high volume, and complex customers how they can accelerate the growth of their business with...