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Full-time Customer Service Officer

2 weeks ago

Changi, Singapore National Service Resort & Country Club Full time

**The Job**:

- Handle booking of golf slots for members and corporate members
- Perform registration and issuance of course tickets
- Keying in of golfers’ scorecards
- Answering of phone enquiries
- Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
- Ensure that ISO Quality Procedures are compiled with
- Assist the Executives on proper regulation of golf operations including competitions and activities
- Opening and closing of golf course during inclement weather
- Deliver right information to members/guests and ensure important notices are displayed on the notice board

**Requirements**:

- Minimum GCE ‘N’ level with one year experience in similar field
- Customer service oriented
- Possess good interpersonal and communication skills
- Must be able to perform shift duties and work on weekends and public holidays

**Additional Information**:

- 5-day work week (Mon to Sun)
- Rotating Shifts: 6:30 am to 3:30 pm / 6:30 am to 4:15 pm / 9:15 am to 6:15 pm / 9:00 am to 7:00 pm
- Monthly laundry allowance provided
- Shift allowance provided (only applicable for 6.30 am shift)
- Staff transport provided at Tanah Merah MRT station for 9:00 am / 9:15 am shift