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Customer Due Diligence Analyst

3 weeks ago

Singapore Worldpay Full time

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open - winning and failing as one.

We’re looking for an CDD Onboarding Associate to join our ever-evolving Customer Due Diligence team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

**About the team**
Our Legal, Risk, Compliance and Audit teams ensure we're doing business the right way. They help us balance a healthy risk appetite, so we're empowered to expand our horizons.

As a member of our Customer Due Diligence Team, you will play a crucial role in safeguarding the company’s reputation and mitigating financial crime risks by conducting thorough investigations ensuring alignment with Worldpay policies and risk appetite.

**What you’ll own**
- Conduct in depth investigations for new and existing business relationships including assessments of complex ownership structures and source of wealth/funds in line with Worldpay’s Policies and Procedures.
- Collect, verify and assess customer data on a daily basis from various internal and external sources, including public registries and financial databases.
- Conduct comprehensive assessments on Politically Exposed Persons (“PEPs”), potential Sanction, website checking and Adverse Media matches to understand associated risks.
- Prepare comprehensive reports summarizing findings, associated risks and recommendations.
- Identify and escalate emerging issues or concerns with the ability to manage issues from identification to resolution.
- Communicate effectively with internal and external stakeholders including Business Development and Relationship Managers and other areas of the control framework such as Compliance and Audit.
- Stay abreast of trends and industry best practices to ensure knowledge remains up to date and effective.
- Ensure reviews are completed to a high standard to maintain consistency and accuracy whilst striving for continuous improvement of the CDD Operations function.
- Manage operational work and develop strategies to streamline and optimize onboarding process
- Other related duties assigned as needed.

**What you bring**
**_Essential:_**
- A minimum 5 years’ experience working within a due diligence framework within a financial institution, payments firm or similar regulated industry.
- A demonstrable understanding of legal/regulatory requirements surrounding Customer Due Diligence, Enhanced Due Diligence for APAC regulatory bodies.
- Ability to identify, mitigate and communicate risks and issues identified that have the potential to impact the overall customer experience.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
- Exceptional attention to detail and accuracy in conducting reviews and preparing reports.
- Excellent written and verbal communication skills with the ability to articulate findings and recommendations clearly.
- High ethical standards and integrity in handling sensitive and confidential information.
- Ability to work effectively both independently and as part of a global team in a fast-paced environment.
- A self-starter who fosters a positive inclusive, collaborative team culture by maintaining open professional communications and being a team player.

**_ Desirable:_**
- Experience or familiarity in payment services.
- Relevant professional qualifications e.g. ICA Advanced Certificate or Diploma in AML or Financial Crime, CAMs.
- Experience using tools such as Orbis, Actimize, Salesforce and SQL.

**What makes a Worldpayer**
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open - winning and failing as one.

LI-CW2

**Privacy Statement**

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at Worldpay works primarily on a direct sourcing model; a